Project Manager: Business Support, Head Office at Sun International

Main purpose of the job:

The Business Support Division will lead innovation, and business technology services via a shared services model to business operations to enable the optimal use of digitalisation, systems and processes to support the business in the achievement of objectives and provide insights into new revenue and value-producing opportunities. This will include delivering detailed business analyses, project planning, monitoring and measurement for group-wide business projects and changes; and lead the integration of new and changing processes and systems into operations based on the agreed requirements of the business segments, and insights from specialised support functions.

The Project Manager will be responsible for managing the delivery of multiple, concurrent, business focused projects using agile and waterfall methodologies, as appropriate, that may cross multiple business divisions, with the aim of providing innovation and business efficiency through the optimal use of people, processes and technology to provide exceptional business value to users. This will include developing detailed project plans, collecting user requirements, provide input on the design of the business process, ensuring resource availability, monitoring budgets and project performance and delivering projects on time within budget and scope, collaborating with various internal and external stakeholders, as is required.

Education and experience:

• B-Degree in Business Administration/Project Management
• Certification in project management. PMP preferred
• 7 years’ experience as a Project Manager managing large, complex business projects, using recognised project methodologies, and related change management
• A proven track record (minimum of 3 years’ experience) successfully implementing business projects and IT business solutions using Agile project methodologies
• Experience overseeing multi-functional project teams including users, developers, business analysts, vendors and operational management
• Demonstrated experience in using appropriate tools: Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne or equivalent
• Experience and proficient skills in Microsoft Project, Visio, and all Office Tools

Core and personal behavioral competencies:

• Conceptualising
• Influencing Skills
• Managing Customer & Stakeholder relationships
• Applying expertise and technology
• Responding with urgency
• Decision-making
• Emotional Maturity
• Delegating and empowering
• Project management
• Procurement and negotiation skills
• Digital acumen
• Financial & Business Acumen
• Proficient computer skills
• Networking skills
• A professional with business insight, service orientation and an ability to operate and adapt quickly to changes in the business

Key Performance Areas

• Manage group wide, critical projects and timelines across Sun International business operations through the full life cycle from initiation and selection through to final implementation
• Planning of projects, including performance of, and interface with the various business units around integration and implementation
• Work with the Project Team on obtaining confirmation of final project definition and final Project Costing and Budget (including the management of any project contingencies).
• Create a detailed work plan which identifies and sequences the activities and defines the resources needed to successfully complete the project
• Develop, update, and obtain approval from management on a schedule for project completion that effectively allocates the resources to the activities, ensuring the schedule is revised as required
• Determine the objectives, expected benefits and measures upon which the project will be evaluated at its completion
• Prepare and submit for in‐principle approval the initial (conceptual) programme business case, providing essential decision‐making information regarding purpose, contribution to business objectives, expected value created, time frames, etc.
• Establish and maintain a formal, approved integrated project plan (covering business, vendor and IT resources) to guide project execution and control throughout the life of the project
• Monitor and control programme (solution delivery) and operations’ (cost/benefit/outcome) performance against plan throughout the project life cycle, ensuring there are sufficient control measures and checks to mitigate any risks to the business
• Prepare for reviews to report on the progress of the project or campaign
• Monitor all budgeted project expenditures
• Assess progress on, and vetting the work done at business unit level in line with project expectations; and compliance with statutory protocols.
• Ongoing management and assessment of quality control around the implementation of projects in line with expectations and deliverables
• Manage and co-ordinate the project team and contractors, including all associated specialist consultants
• Control all project costs.
• Facilitate the relationship and any risk areas identified to ensure project progress
• Provide guidance and support to properties in terms of planning, and monitoring around implementation

Closing Date: 10th, July 2022