Project Officer: Platform Management and IT at Human Sciences Research Council (HRSC)

Minimum Requirements    

• Qualification NQF 7, in an IT related qualification
• Skilled worker with 3 – 5 years of experience.
• Microsoft licensing knowledge is an added advantage.
• Strong administrative skills to perform general administration and support functions relevant to their work.
• Attention to detail.
• Ability to work under pressure and extended hours.
• Must possess good written and verbal communication skills.
• Excellent interpersonal skills.
• Must be able to work well within a team as well as independently.
• Customer-centric and solution-driven.
• Advanced computer skills, including high proficiency in Microsoft 365 applications.
• Must be a SA Citizen.

Duties & Responsibilities    

Will include, but not be limited to the following:

• Consolidate and update the list of users (Host administrators, mentors and interns) currently registered on the SharePoint platform.
• Ensure that all users are granted licenses and utilize the DSI-HSRC Online platform to submit resignations, leave, timesheets and goal-setting/work plans online.
• Download monthly leave reports, resignations, timesheets and intern transfers.
• Link new mentors to interns on the DSI-HSRC Online platform.
• Manage the reset password requests from users and liaise with HSRC IT to generate the passwords.
• Facilitate the migration of the current mentor HSRC email accounts into the use of their non-microsoft accounts.
• Communicate with stakeholders and respond to queries.
• Monitor the issue tracker dashboard.
• Generate monthly issue tracker reports.
• Manage the content update on the DSI-HSRC online platform.
• Assist with the re-design of the landing page of the DSI-HSRC internship application system.
• Facilitate training workshops on the internship management portal for inductions and other related events.
• Assist with the integration of intern data from the DSI-HSRC management system into the current operation database.
• Compile a list of newly recruited interns and liaise with HSRC IT to assign licences.
• Share login details with new interns.
• Activate the new intern’s accounts on the DSI-HSRC online platform and link them to their respective mentors.
• Assist with the DSI-HSRC online platform user guide.
• Perform data cleaning and data analysis tasks for the operational database for programme reporting.
• Record notes and feedback from meetings.
• Support and manage the repository of documents as required for operational and accountability purposes.
• Taking on any other ad hoc tasks as required.