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  • Posted: Nov 27, 2025
    Deadline: Not specified
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  • Alstom has been present in South Africa for more than a century. During these years the company provided a wide range of products and technologies which helped develop the country’s infrastructure. Alstom provided equipment for 12 of South Africa’s 13 coal-fired power plants and for the only nuclear power plant, but it also played a historical...
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    Project Product Introduction Manager

    PURPOSE AND MISSION OF THE JOB:

    • Manage the overall Project Product Introduction (PI) activities and in particular Reliability Growth to achieve Warranty closure. Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer. Represents the PI function within the Project Core Team and in front of the customer.

    KEY NETWORK & LINKS:

    INTERNAL

    • Project Manager, Core Team members
    • Participating Units and/or Subsystem Managers
    • PI Customer Site team
    • PI Support team
    • Reliability Availability Maintainability Safety (RAMS) team
    • Project Engineering team
    • Quality team (mainly Project Quality Safety Manager (PrQSM) and Supplier Quality)
    • Installation and Test & Commissioning team
    • Internal Supplier representatives (Components/Participation Unit)
    • Sourcing and Contract Manager
    • Integrated Service Readiness (ISR)
    • Maintenance/Service team (if Alstom)
    • Global System representatives (if applicable)

    EXTERNAL

    • Customer project representatives
    • Customer site team
    • Customer maintenance team (if not Alstom)
    • External Suppliers

     KEY RESPOBSIBILITIES:

    • Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
    • Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
    • Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
    • Manage the full Project Warranty Work Package
    • Manage Reliability Growth with customer and internally (Defects/issues (Kx), Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
    • Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
    • Ensures that all PI related deliverables (during project reviews / Development for Quality (DFQ)) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
    • Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
    • Ensure adequacy of customer infrastructure to support PI intervention & activities
    • Implement a incident management process to follow-up Non Conformity Report (NCR)’s/8D with Quality
    • Ensure closure of Open Items, the field modification/retrofits and reporting on same
    • Manage project dedicated PI staff
    • Ensure appropriate internal and external audits and assessments
    • Ensure respect of Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
    • Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for Digital & Information Systems)
    • Ensures adequacy of supplier commitment with contractual warranty requirements
    • Ensures supplier charge-back agreement and execution"
    • Identify potential additional Services sales opportunities arising during warranty period

    PERFORMANCE MEASUREMENTS:

    • Achievement of contractual reliability (milestone) targets
    • Achievement of contractual availability (milestone) targets
    • Achievement of end of general contractual warranty on time
    • Adherence to Warranty Budget
    • Containment and solution of K1S/K2/K3 issues on time
    • FQA Gate Review GO on time
    • Audit results (internal and external)
    • Customer satisfaction survey result

    BUSINESS UNDERSTANDING AND DESIRED KNOWLEDGE/EXPERIENCE 

    EDUCATIONAL REQUIREMENTS

    MANDATORY:

    • Post Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)
    • Internal EHS training

    DESIRABLE:

    • Master’s degree in Engineering

    EXPERIENCE

    MANDATORY:

    • Project Execution (technical/industrial) (> 10 years for Senior Position)
    • Team management (> 5 years for Senior Position)
    • Product knowledge
    • EHS knowledge/exposure
    • Data analytics
    • In addition for Senior position:
    • Multi-Platform Product knowledge
    • Strong self-government
    • Field Experience
    • RAM
    • Problem Solving skills
    • Customer contact

    DESIRABLE:

    • Railway Safety/Product liability
    • Field Experience
    • RAM
    • Problem Solving skills
    • Engineering knowledge
    • DFQ, Quality and Audit skills
    • Customer contact
    • Contract management

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    Method of Application

    Interested and qualified? Go to Alstom on jobsearch.alstom.com to apply

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