Property Portfolio Manager- Sandton at Excellerate JHI

About the role

• We are looking for an experienced and commercially minded Portfolio Manager to take responsibility for the overall performance, profitability and effective management of a portfolio of commercial properties.
• In this role, you will drive financial and operational performance, maximise occupancy, strengthen tenant and client relationships, and ensure that properties are managed to the highest standards.
• You will also lead and develop your team, identify opportunities to enhance portfolio value and ensure that business objectives, service standards and compliance requirements are consistently achieved.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 (Matric).
• 5–7 years' relevant experience in commercial property or centre management.
• Valid driver's licence.
• Valid Fidelity Fund Certificate (FFC) and compliance with applicable Property Practitioners Regulatory Authority (PPRA) registration and education requirements, where required for the position's regulated activities.

Qualifications and experience that will be advantageous

• A relevant tertiary qualification in Property Management, Business Management, Real Estate or a related field.
• Experience managing a diverse commercial property portfolio.

Additional skills and competencies

• Strong financial acumen, with proven experience in budgeting, financial reporting, income management and expense control.
• Sound knowledge of commercial property management, leasing principles and lease administration.
• Advanced computer literacy, including Microsoft Office, particularly Excel, and experience with property management systems such as SAP or MDA.
• Understanding of property maintenance, facilities management and statutory compliance requirements.
• Knowledge of relevant legislation, including occupational health and safety, POPIA, FICA and applicable labour legislation.
• Strong commercial awareness and the ability to identify opportunities to improve property performance.
• Excellent interpersonal, communication and negotiation skills, with the ability to build and maintain relationships with clients, tenants, brokers and other stakeholders.
• Proven leadership and people management abilities.
• Strong organisational, problem-solving and decision-making skills, with the ability to manage competing priorities.

What you will be doing

Portfolio Performance and Financial Management

• Take accountability for the financial and operational performance of the allocated property portfolio.
• Prepare, manage and monitor budgets, income, expenditure and financial performance against agreed targets.
• Drive cost efficiencies, revenue growth and the effective management of arrears and outstanding rentals.
• Identify opportunities to enhance property value and improve portfolio profitability.

Leasing, Vacancies and Tenant Retention

• Develop and implement strategies to minimise vacancies, maximise occupancy and secure sustainable rental income.
• Oversee lease negotiations, renewals, tenant installations and lease administration.
• Work closely with leasing teams and brokers to identify opportunities and secure suitable tenants.
• Build strong tenant relationships and proactively address concerns to improve tenant retention.

Property Operations and Compliance

• Oversee property maintenance, service providers, facilities operations and planned improvements.
• Ensure properties are maintained to agreed standards and comply with relevant legislation and statutory requirements.
• Monitor service contracts, property inspections and operational risks.
• Coordinate property refurbishments, upgrades and development initiatives in collaboration with relevant teams.

Client and Stakeholder Relationships

• Build and maintain trusted relationships with property owners, clients, tenants, brokers and service providers.
• Provide clients with meaningful insights, performance reports and recommendations.
• Respond proactively to stakeholder needs and ensure consistent service delivery.

Team Leadership and Development

• Lead, coach and develop a high-performing property management team.
• Set clear performance expectations, monitor delivery and address performance challenges constructively.
• Foster a culture of accountability, collaboration, continuous improvement and service excellence.
• Ensure team members have the necessary skills, knowledge and support to succeed.