PS SW Engineering - Virtual at NCR Atleos

Job Entails

We are looking for a Software Engineer to join our Professional Services team. This opportunity will be based in Johannesburg, South Africa.
You will be part of a collaborative working environment where “out of the box” thinking and agility is embraced.

You will join our professional services team where you will be offered the mentorship and resources required to not just deliver company value but to also draw as much value from your own experiences.

So, come join us at NCR Atleos to realize your full potential and in the process shape the future of commerce.

Position Summary & Key Areas of Responsibilities

•  Actively participate in technical support operations, assisting with customer needs
•  Respond to customer requests, identifying problems, and providing the customers with all the necessary information to resolve their issues
•  Seek to understand problems and then with COE help to reproduce at lab, localize, and describe them before passing them on to software support.
•  Work extensively with the issue tracker (e.g. JIRA), searching for existing similar reports and submitting new ones.
•  Test solutions at customer premises.
•  Maintain issue tracker log for customers, per customer.
•  Support the QA processes
•  Understand how the customer will be using the system in order to include the relevant and comprehensive end-to-end user scenarios in the test plan
•  Deliver technical IT support as required to our client SW stack solution.

Basic Qualifications

•  3-5 years of relevant working experience.
•  Bachelor’s and/ or Master’s degree in Computer Engineering, Computer Science or any other related field.
•  Knowledge and experience in one (or more) of the following: C# .NET, Java.
•  Knowledge and experience in one (or more) of the following: JavaScript, HTML5, CSS3.
•  Strong understanding of object-oriented programming.
•  Excellent problem solving and analytical skills.
•  Proven ability to design and develop large scale, complex applications.
•  Ability to work from rudimentary requirements and specifications.
•  Excellent teamwork and collaboration skills.
•  Fluent communication in English language, in both verbally and written.
• Offers of employment are conditional upon passage of screening criteria applicable to the job.