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We are specialists in complete solutions for the processing, packaging and distribution of food products. Our solutions are specifically designed to be as economical with resources as possible. Dairy products, juices and nectars, ice cream, cheese, dry foods, fruits, vegetables and pet food are examples of products that can be processed or packaged in Tetra ...
Quality Assurance Engineer
Tetra Pak South Africa has an opening for an experienced QA Engineer, who will be responsible for the elimination of claims and reduction of waste by establishing optimal process conditions, seeking to reduce losses in the converting process with a consequent reduction in converting costs, as well as reduction of the total number of complaints / claims and increase customer satisfaction by improving the quality of our products through the use of World Class Manufacturing (WCM). Provide support, coach and guidance to task groups responsible for the reduction of losses and improving the quality of our products through the use of quality tools (FMEA, Ishikawa, Cause Effect, PM Analysis, 5 Why, etc.)
What Will You Do
Overall process management
Implement process kaizen improvements in all stages of the process.
Ensure mandatory standards are in place, and best practice is in place
Implement the optimal process conditions through the process control.
Perform daily analysis of performance losses and rework in the converting process.
Develop and put in place process parameters and ensure they are trained and used
Establish process Q-Points and ensure they are trained and used
Ensure packaging material spec is in place, updated and complied with
Develop SPC system and ensure staff use the system accordingly
Overall supplier management - KPIs
Perform supplier evaluating
Perform supplier auditing
Perform common agenda with suppliers
Perform monitoring and control of improving the quality of our suppliers, through action plans
Monitor supplier performance based on incoming inspection
Overall customer management - KPIs
Claims reporting
Claims analysis
Eradication of claims
Implement COA’s system
Overall claims management
Eradication of customer claims
Perform technical analysis of customer claims and complaints.
Proper deployments of claim and putting action plan in place to eradicate
Ensure customer reports are compiled and sent to customers on time
Ensure that supplier related losses & non-conforming product is claimed from suppliers
Six sigma management
Consolidating CPk data and reporting to global
Improving six sigma index and ensuring global target is met
Total Barriers management
Monitor barriers efficiency and optimise barrier management.
Quality Maintenance Pillar
Serve as a member of the pillar for maintaining quality.
Update Pillar board with deployment and action plan
Defect waste and claims reduction
Other
Participate in activities by analysis of risks related to Health and Work Safety.
Perform other related tasks and / or forming part of the quality process, always necessary.
Visit suppliers for assessing complaints
Lead WCM team
Who You Are!
BSc Degree (Mech Eng, Chem. Eng, Elect Eng or Industrial Eng) equivalent tertiary qualifications.
At least 3 years Quality Assurance experience in an FMCG environment, including experience of working within a quality-driven and WCM / TPM driven environment.
Printing experience would be an add advantage.
Knowledge and experience of printing, laminating or filling machine will be an advantage
Proficiency in MS Office, SAP R/3 would be an advantage
High degree of accuracy in collating, checking and analysing data and information
Printing and coating process knowledge
Prior knowledge of customer relationships
Strong business communication skills at all levels and disciplines; both written and oral
Able to maintain an eye for detail in a pressurised working environment whilst maintaining consistency and courtesy
Able to manage multiple tasks while demonstrating time management / prioritisation skills
Able to understand and work within defined processes
Able to effectively negotiate solutions
Able to work in a matrix organisation aligned to account teams and specialist functions
Able to demonstrate a flexible working attitude
Able to work effectively in a team environment
Leadership, planning & organizing skills
Conflict Management skills
Decision making skils
Customer orientated
Performance oriented
Team Player
Attention to details
Analytical skills
What We Offer!
Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
Culture that pioneers a spirit of innovation where our engineering experts drive visible results
Equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements
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