Quality Assurance Manager at Council on Higher Education (CHE)

Reporting to the Senior Manager: Projects, the successful candidate will be responsible for the following: 

• Manage the CHE-MIS in the implementation of the internal and external operation of accreditation processes. 
• Run system validation of data and corresponding AC and HEQC agendas. 
• Manage the compilation of institutional profile information on the CHE-MIS. 
• Provide leadership in automating site visit processes. 
• Design and develop system effective and efficient procedures, practices and workflows.
• Manage the database of complaints and analyze data therein for input into the CHE-MIS.
• Support the Director and Senior Manager with regards to innovative projects relevant to Accreditation. 
• Contribute to stakeholder meetings, working groups and committees, to keep abreast of relevant academic and policy developments and literature. 
• Review and produce high-level system-generated reports related to accreditation processes. 
• Support the Senior Manager Projects with the implementation of the relevant Committee decisions.  

The successful candidate should have: 

• A master’s degree, preferably in Information Systems or related field of study. 
• A minimum of 3 years’ experience working in a higher education and/or quality assurance environments. 
• Experience and knowledge of data management and processing is essential.