Quality Assurance Specialist, Solutions at DSV

MAIN PURPOSE OF THE ROLE

The successful incumbent will be responsible for the implementation, support, monitoring, and control of the adopted quality management system related to client and DSV requirements.The incumbent will be accountable to ensure compliance throughout the supply chain in respect of formally agreed quality and service level agreements.

The Quality assurance specialist is responsible for implementing the ISO (International Organization for standardization) standards to enable DSV establish, maintain and continually improve its quality management system.

DUTIES & RESPONSIBILITIES:

ISO Compliance

• Ensure that DSV adheres to the ISO 9001,14001 and 45001
• Policy and Procedures
• Ensure that DSV complies with current Quality,Safety,Health and Environmental (QSHE) policy
• Ensure compliance to QSHE standard operating procedure as well as statutory guidance documents
• Documentation and Processes
• Develop and document processes and procedures that align with ISO standards, facilitate consistency and compliance across the organization

Auditing

• Active participation in audits whether internal,client, and statutory or other
• Implement corrective actions for identified non-conformities and establish preventative measures to prevent reoccurence

Continuous Improvement

• Drive initiatives for continuous improvement relating to audit findings
• Active participation in non-conformance closure through appropriate implementation of remedial action to ensure robustness of adopted QMS
• Proactive engagement within operational undertakings to ensure prompt escalation to management in the event of system failure/ operational weakness or mandatory enhancements

Training and Awareness

• Provide training to employees to enhance awareness of ISO standards and ensure that the is understanding of how compliance should be maintained

Risk Management

• Assess risks related to non-compliance with ISO standards and implement mitigating measures in Intergration with OHS and Environmental Standards (Integrated Management System)

Certification

• Prepare DSV for external audits certification by ensuring that the ISO standards are met and documented

Communication

• Act as a liaison between DSV and certification bodies, facilitate effective communication in all audits
• Benchmarking and Best Practices
• Stay informed of ISO standards and best practices,ensuring that DSV remains at the forefront of quality management

Qualification(s):

• Post Graduate Quality Qualification or
• Industrial Engineering

Computer Skills:

• MS Office (Intermediate)
• Relevant related non-confomrance software
• Proficient in Excel for data management and reporting (intermediate to advanced)

Job-related Requirements:

• ISO 9001:2015/14001:2015/45001:2018 experience
• Production system experience such as FPS,TQM,TPS,etc
• Experience in continuous improvement initiatives such as Lean, TOC
• 5+ years relevant experience
• SHERQ ( Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, Environment and facility compliance/risk mitigation)
• Knowledge of ISO 9001, 14001 and 45001