Quality Governance Manager at Clinix Health Group (Pty) Ltd

JOB SUMMARY

• To develop, implement, and maintain enterprise-wide quality governance frameworks, quality management systems, compliance standards, and continuous improvement initiatives across the Clinix Health Group.
• The incumbent will drive quality excellence, regulatory compliance, audit management, root cause analysis, risk management, and quality performance reporting to ensure the delivery of safe, effective, and patient-centred healthcare services.

REQUIREMENTS

Minimum Qualifications

• Bachelor's Degree in a healthcare-related field, Quality Management, or a related field.

Advantageous Qualifications

• Postgraduate Degree or Certification in Quality Management, Healthcare Management, or a related field.
• ISO 9001 Lead Auditor Certification or similar.

Minimum Experience

• 3 - 5 years' experience in Quality Management or Governance
• 5 years' experience within a healthcare-related environment
• 2 or more years' experience in a SHEQ environment
• 3 - 5 years' managerial experience.

Technical Skills

• Quality Management Systems and Governance Frameworks
• ISO Standards and Management Systems (ISO 9001, ISO 14001, ISO 45001, ISO 7101)
• Risk Management and Compliance
• Audit Management and Quality Assurance
• Root Cause Analysis methodologies
• Data Analysis and Quality Performance Reporting
• Leadership and Strategic Planning
• Stakeholder Engagement and Change Management
• Advanced Computer Literacy and MS Office proficiency.

DELIVERABLES

• Develop and maintain quality governance policies, procedures, and guidelines
• Drive the implementation of quality governance frameworks across the Group
• Monitor, evaluate, and continuously improve quality governance initiatives
• Develop and implement quality improvement methodologies that promote quality excellence
• Ensure compliance with regulatory requirements, industry standards, and organisational policies
• Develop, implement, and maintain Quality Management Systems aligned to ISO 9001/7101 and OHSC requirements
• Deliver quality governance awareness and training programmes
• Coordinate and conduct audits and quality reviews to ensure compliance
• Analyse audit findings and drive corrective action implementation
• Develop and monitor risk-based audit tools and quality assurance processes
• Lead and support root cause analysis investigations relating to quality incidents and sentinel events
• Collaborate with stakeholders to implement and track corrective actions
• Work closely with the Data Analytics Manager to leverage insights that inform quality improvement initiatives
• Develop dashboards, metrics, and reports to track quality performance
• Build and maintain productive relationships with divisional leaders, regulators, and quality teams
• Promote integration of quality management principles into daily operations
• Ensure timely and accurate reporting to senior leadership and governance committees
• Demonstrate exemplary leadership behaviour aligned to Clinix values.

Closing Date 21 October 2026