Quality Technician, TSSSA Wolmerton at Alstom

Purpose of the job:

• It is to ensure the conformity of the product and support continuous improvement on quality processes.
• Act swiftly to resolve quality issues.
• Coordinate quality related topics with customers and suppliers’ at Site level.

The role functionally reports to the Project Quality & Safety Manager, and hieratically to the Depot Manager.

Network & Links:

Site Operations, Industrial, Engineering, Supply Chain and Supplier Quality.

Measurement:

• Number of defects on products inspected. Demerit by project & consolidation.
• Nonconformity treatment – curative / corrective and CONQ.
• Inspection at the workstation – number of reworks, missing parts, NCR, derogations, modifications.
• Return of experience at the workstation – to highlight areas of improvement & recommend possible corrective action.
• Reactivity to solve issues.
• Consistency with Quality animation (APSYS score).
• Maturity of APSYS and other Quality requirements (i.e. QMS, Special process, Calibration of Tooling)

Responsibilities:

• Ensure the conformity of the product delivered.
• Ensure the respect of the Control Plan and Self Inspection at each workstation.
• Accurately document NCR and results of the inspections/testing/audits, so to launch the expected reaction on responsible teams (using QRQC etc.)
• Analyse records of non-conformity to find the root cause of repetitive non compliancy/ reworks – QRQC or/and other methods.
• Maintain all controlled document files and records in a timely and accurate manner.
• Assist in writing and updating inspection procedures, protocol and checklists.
• Escalate anomalies detected in operations & ensure effective treatment (QRQC tool).
• Ensure Quality animation methodology, in line with APSYS requirements.

Day to day quality actions

• Ensure quality is built into the processes.
• Inspect and accept/reject products as defined in the work instruction.
• Define the Demerit for each inspection / product.
• Attend the daily meeting in the workshop.
• Defined and communicate the quality acceptance criteria at each workstation.
• With PrQE support, train teams to use the self-inspection sheets.
• Suggest actions to improve the quality of the final product seen by the customer, especially the repetitive defects.
• Generate reports for various performance topics.
• Support Customer and Gibela Warranty teams to apply improvement actions.
• Train other people (quality / operations / industrial) to the quality metier.
• Respect EHS rules and any work-related processes.

Requirements

• Qualification in Quality Management, Industrial, Mechanical, Electrical Engineering or equivalent
• Technical knowledge with 1-3 years’ experience, with understanding of critical characteristics of the products (i.e. mechanical, electrical, parts etc), preferably in the railway industry, ideally in an international organization.
• Experience in applying Quality tools and problem-solving tools in manufacturing/services.
• General railway and Train knowledge.
• Working knowledge of Health, Safety & Quality standards.

Behavioral Requirements:

• Flexible and Adaptable.  Can adapt to new ideas and situations.
• Conscientious.  Meets proposed deadlines.
• Teamwork capacity. Supports team members, spirit of “Team Trust Action”.
• Desire to learn and develop. Continuous improvement.
• Ability to Coach Others.
• Self-Motivation.
• Logical and organized. Keeps 5S in working place.
• Autonomous.
• Communication and writing capabilities. Can exchange results and agree strategies.
• EHS knowledge.

Preference will be given to female and to candidates with disabilities.

Closing date: 20 March 2024