Receptionist at Discovery Limited

Key Outputs may include but are not limited to:

 (Please note that only the first 8 Key Outputs will be entered into SmartPeople)

OUTPUTS

• Passion for service excellence and people
• Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
• Assist and direct walk-in guests to relevant areas at 1 Discovery Place
• Contact hosts for guests needing to go to access controlled areas
• Sign guests in who will be passing through access control
• Provider support and direction for meeting room queries
• Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
• Ensure professional and friendly relations with peers
• Share all relevant information for the frontline with peers nationally
• Ensure punctuality with regards to shifts
• Assist with ad hoc business requirements as and when necessary

 
Person Details

Work Experience

Required

• 2 years face-to-face client services
• Preferred (would be advantageous)
• 3 years face-to-face client services
• Education / Qualifications / Accreditations with Professional Body

Required

• Matric
• Preferred (would be advantageous)
• Customer Service Certification
• Technical Skills or Knowledge
• Proficiency Level

Required

• Microsoft Office (Word, Outlook, Excel, Powerpoint)
• Intermediate

Preferred (would be advantageous)

Microsoft Office (Word, Outlook, Excel, Powerpoint)

Advanced

EMPLOYMENT EQUITY                

• The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.