Receptionist at Pam Golding Properties

Main Purpose of the Job;
Pam Golding Properties Pty Ltd is looking for the services of self driven and energetic Receptionist for the flagship office in the Gauteng region. This individual will be offering front-office administrative and business systems support to the Hyde Park branch Agents and Management. Your ability to build relationships with internal stakeholders with a willingness to actively support agents and branch team; while managing multiple tasks whilst delivering a high quality standard will make you the ideal person for this client facing role.

Key Responsibilities:

• Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
• Ensure reception area is neat and presentable every morning before opening the office
• Receive and greet all visitors in a professional and warm manner
• Assist in General Office administration.
• Screening all incoming calls and allocating to relevant person.
• Attending and responding to all emailed branch enquiries and allocating to the correct people.
• Managing the meeting rooms and the diary for bookings
• Setting up for meetings and trainings e.g. video conference, projector and teleconference including coordinating refreshments where requested.
• Signing and receiving deliveries, documents and keys.
• Managing, receiving, allocating all stationary & office orders (external & PGP)
• Locking up and checking the office at close of business.
• Updating both office telephone list.
• Assisting with property listings and brochures and alchemy reports for sales agents as and when required
• Assisting the agents with folding brochures and preparing the show day packs.
• Assisting with adding buyers and web enquires on alchemy.
• Where required, support agents with printing of brochures and drops, or make these available digitally;
• Any other duties as and when may be required by management that are within the area of your expertise.
• Liaise with external suppliers when necessary.
• Sending out all emailers when necessary, including On Show mailers.

Key Competencies:

• The ability to build relationships with internal stakeholders with a willingness to actively support agents and branch team;
• Ability to multi-task, whilst maintaining the quality standards of delivery;
• Deadline driven;
• Excellent written communication skills;
• Excellent organisational and administrative skills;
• Self-motivated and energetic.

Education & Experience:

• Min 1-2 years relevant experience.
• Minimum Matric or post matric diploma
• Knowledge & Skills Required
• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Pro-active and highly resourceful
• Proficient in MS Word, Excel and PowerPoint, Outlook applications is highly preferred.