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A specialist Development Finance Institution is seeking to appoint a receptionist to contribute towards the image of the institution by welcoming clients and stakeholders visiting the office in a professional manner, direct and help them as well as ensure the hosts are timeously informed about their visitors. Additionally, answering the switchboard promptly and direct calls in an efficient manner. Also, to offer clerical support such as distribution of documents/parcels and maintaining records pertaining to the reception area.
QUALIFICATIONS & EXPERIENCE:
Grade 12 / Matric is essential
Secretarial Certificate/Diploma
Tertiary qualification (Business Administration or relevant field) would be an advantage
Minimum of 3 years proven work experience as a receptionist in financial services, development finance or similar industry
Minimum of 2 years’ experience as a switchboard operator in a customer services environment.
Ability to remain confidential and treat sensitive information with the highest level of diplomacy
Must have a professional and confident telephone etiquette
Ability to always maintain a high level of customer service
Must be dependable, friendly and have a personable demeanour
Meticulous organizational skills, ensuring the front desk always operates smoothly
Experience with administrative and clerical procedures will be advantageous
Well-spoken, professional appearance and attitude
Excellent written and verbal communication skills
Great attention to detail
Problem-solving abilities
Multitasking and time-management skills, with the ability to prioritize tasks
Proficiency in Microsoft Office Suite i.e. Outlook, Word, PowerPoint, MS Projects, Excel
People living with disability will be given preference
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