Records Manager at FNB South Africa

Job Description

• To provide specialist support to the business unit in the execution of the Data Quality policies and standards aligned to the business unit strategy
• Manages the evolution and transition of the data quality strategy and architecture in response to changing business requirements
• Implement Records Management standards and processes.
• Define and implement a Records Management operating model and governance framework
• Implement strategic projects and initiatives relating to the adoption of electronic recordkeeping practices
• Understand the business unit strategy as well as business requirements from a records Management perspective
• Define and implement a Record Management solution that will host retention policies, schedules, and business rules
• Assess current records management practices, and establish and implement best practices
• Integrate Records Management into other Information Management capabilities.
• Design and setup the Records Management reporting and analysis capability
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Prevent wastage and identify process improvements to contain and reduce costs.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and business's internal compliance procedures and requirements.
• Participate in planned activities that are appropriate for own and employee development
• Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation  

Qualifications and Experience   

• A minimum of 3 - 5 Years experience in a Data\Information Management environment
• Bachelor’s Degree / Advanced Diploma (NQF 7), preferably in Information Systems; IT Business Management, Information Technology, Computer Science or related disciplines
• Proficiency in MS Office or similar tools
• Understanding of the DAMA Principles.  Certification from Data Management Association, namely Certified Data Management Professional (CDMP) – Level 1 or higher, will be an added advantage.
• Proven knowledge and experience in Document and Content Management
• Demonstrates knowledge of records lifecycle, and applicable policies, regulations, and frameworks and procedures, data privacy issues, and data management
• Exposure and/or involvement in the implementation of Content, Document and Records management solutions, such as SharePoint, among others,
• Exposure and /or involvement in the implementation of data privacy laws (POPIA and related regulatory frameworks)
• General understanding of the master and reference data management discipline
• Relevant and current best practices in records management, records management and information management.