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  • Posted: Jan 26, 2024
    Deadline: Not specified
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    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a s...
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    Recruitment Manager - Cape Town

    WHAT YOU’LL BE DOING

    As the Recruitment Manager and a senior professional, your role will be to oversee and manage the Recruitment function and the internal recruiters. You will work alongside HR and build excellent relationships with our stakeholders.

    As well as multitasking and problem solving, you will also need to be able to create and develop a recruitment strategy in an extremely fast paced environment which will be key part of the success at Foundever in South Africa.

    ABOUT YOU

    Previous experience in a Recruitment Manager role with experience in meeting KPI’s.  You will have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our stakeholders and clients.  Dedicated and efficient with an ability to handle a varied workload.  You will have excellent local industry knowledge.

    KEY RESPONSIBILITIES:

    Resource:

    • Achieve weekly and monthly hiring targets which will be integral to the growth of the site.
    • Evaluate candidates based on their assessments and telescreen.
    • Monitor responses/applications received and make sure that candidate’s applications are processed efficiently.
    • Understand and meet agreed KPIs and targets.
    • Determine qualification criteria for each position.‎

    Candidate Experience:

    • Evaluate candidates based on their assessments and telescreen.
    • Help senior new hires on-board.
    • Prepare recruitment materials for assessments and liaise with the hiring managers to ensure a smooth process for senior recruitment.

    Compliance:

    • Evaluate candidates based on their assessments and telescreen.
    • Provide pre-employment and compliance checks in line with company policy and relevant legislation.
    • Accurate recording of candidate and client information on the recruitment database.
    • Comply with all relevant health and safety legislation, employee rights and responsibilities.
    • Seek support and escalate non-compliance where appropriate.
    • Apply HR recruiting best practices.
    • Advise hiring managers on interviewing techniques.
    • Stay up-to-date on labour legislation and inform recruiters and managers about changes in regulations.

    Business Development:

    • Participate in job fairs to boost company’s reputation
    • Act as a point of contact, build influential candidate and client relationships during the selection process
    • Promote company’s reputation as “best place to work”
    • Conduct regular team meetings
    • Proactively and consistently strive to identify new candidate and client opportunities
    • Advertise job openings on careers pages, job boards and social networks (e.g. LinkedIn)
    • Update current and design new recruiting procedures
    • Keep track of recruiting metrics
    • Implement new sourcing methods
    • Research and choose job advertising options
    • Recommend ways to improve our employer brand

    YOUR PROFILE AND EXPERIENCE

    • Excellent communication skills: the ability to clearly and effectively communicate face to face and over the phone.
    • Organised: the ability to multi-task and liaise with multiple stakeholders.
    • Patience: the ability to remain calm and composed.
    • Adaptability: the ability to handle a wide variety of tasks and stakeholder interactions  adjusting your communication style as necessary.
    • Friendly: the ability to remain positive, friendly and upbeat even during difficult interactions.
    • Advantageous: Knowledge of recruitment best practices and call centre technology

    Method of Application

    Interested and qualified? Go to Foundever on jobs.foundever.com to apply

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