Regional CDD Risk Manager - (2200030536) at Standard Chartered Bank

The Role Responsibilities:

Strategy:

• Subject Matter Expert for the end to end Know Your Client (KYC) and Customer Due Diligence (CDD) processes for CCIB. Constantly review and resolve with AME business the risks arising from the KYC/CDD policy, process, systems and procedures with an aim to improve the risk quality, efficiency and effectiveness; and meet the required regulatory and internal standards.

Business:

• Working across CCIB AME business and Client Coverage COO teams, provide advisory support to RMs, CM, and CET regarding KYC process.

Processes:

• Become an expert in CFCC KYC policy, and related CCIB KYC process guidance to provide advice to the business. Understand the country addenda for KYC. Review and provide feedback on core process guidance and appendices to Group CLDM as needed. Be an expert in KYC process MI, exceptions processes and governance requirements.

People and Talent:

• Using SCB values operate in close cooperation guiding and advising various teams across CCIB. Work with first/second line primarily and GIA/Regulators as needed. 

Risk Management:

• Act as the “go to” person in CCIB for the region/country for advice on policy, process, system and procedures to enable creation of a true “Centre of Excellence” for the CDD model between the hub and the Spokes from an end-to-end process perspective.
• Act as the Sub –Region Process Monitor for the Africa region.
• Understand the OR RRA process and the related Process Universe. Become expert in OR and RFO roles in relation to RRA.
• Accountable for providing KYC data/analysis/presentations as relevant to committees/stakeholders. Become expert in databox dashboards use for reporting.
• Monitor long overdue cases, manual trigger reviews, sanctions submission, paper case rectification, quality (CST/QC) rectification, BAU Tollgate case review, and report to the relevant governance committees/groups as appropriate.
• Generate relevant escalation mails to ensure breaches are avoided around processes in the region; with further direct contact with owner to ensure action taken.
• Develop as an advisor/coach to RMs, Middle Office and CDD Execution Teams to ensure ongoing quality assurance of the KYCs in the region.
• Act as a KYC Spokesperson for meetings eg BRF, EMF, and other committees.
• Assertive, tenacious, and willing to challenge when required.

Governance:

• Role is required to be a data expert on KYC data elements required to be extracted, analysed, formatted and presented to various internal control committees eg BRF, FCRC, EMF. In addition, needs to handle frequent ad-hoc information requests from stakeholders.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Work with AME CCIB KYC stakeholders to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Understand Group and local AME regulatory expectations.

Key Stakeholders:

• CCIB Segment/Product Heads, RM/CCMs & COO teams
• Middle Office (IMO) Heads
• CFCRC 
• CLDM 
• CFCC Regional/Country 
• Operational Risk Regional/Country
• R&C 
• GBS CET Hubs/Country CET
• Internal Audit
• Regulators (where applicable)

Our Ideal Candidate:

• Masters or Bachelor’s degree in relevant subjects
• ACAMS accreditation
• Correspondent Banking AML certificate
• 10 years post graduate work experience in international banking organisations
• 2 years’ experience in CCIB KYC advisory or governance

Role Specific Competencies:

• KYC Policy and Procedures; CCIB process guidance advisory
• Client Central KYC application and CIB Tools systems
• Data analysis tools – Excel, Databox
• Bank CCIB products
• OR - Understanding of Group process as they relate to KYC process universe and how used to develop country RRAs via M7 for residual risk assessments.