Regional Client HSSE Manager at JLL

What this job involves

• Responsible for implementing and managing HSSE for a substantial sub-section of the EMEA region on one of JLL’s key global Workplace Dynamics (WD) accounts. The most important objectives of this role will be to ensure that we provide a safe and healthy workplace environment so that our client’s people and all of our own employees and sub-contractors return home safely at the end of their working day.
• The successful candidate will demonstrate strong leadership on health, safety, and environmental issues, ensuring that the JLL HSSE Management System and Global HSSE Standards are applied rigorously across their area of responsibility. They will promote a positive, proactive HSSE culture, influence relevant stakeholders and ensure alignment and compliance with all client HSSE policies and practices.
• The role is highly visible, and the work is fast paced, focussing on ensuring that critical stakeholders, such as employees and client representatives, receive timely, relevant information and appropriate advice and guidance on HSSE matters. The successful candidate must have an acute eye for HSSE risk and be able to foster a strong health and safety culture and deliver world class HSSE results, improved productivity, and flawless execution.
• The successful candidate will drive a program for training, audit, measurement and reporting HSSE performance against agreed standards and implement practical risk management strategies.
• Day-to-day accountability is to the JLL EMEA Regional HSSE Lead with regular reporting on HSSE performance for their area of responsibility to the Regional and Global Account Leadership Teams and to the Apollo Global Head of HSSE.
• Other key stakeholders include the account leads for regional Operations, account country leads, Engineering, Risk & Compliance, Finance, HR, Projects and Client Corporate Real Estate Team leads.
• The successful candidate will facilitate the delivery and management of HSSE, supporting staff to achieve compliance and performance reporting against all JLL & client-set HSSE metrics and KPI’s
• Implement Global WD HSSE strategic objectives and bring them to life for the Apollo Project, ensuring effective operational relevance within their area of responsibility.
• Manage and reduce operational risks by providing appropriate tools, mentoring, guidance and advice on HSSE risk management at all levels.
• Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.
• Ensure a continued working knowledge of relevant current legislation.
• Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
• Ensure building-related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards.
• Manage timely incident / accident reporting and root cause investigations.
• Support implementation of an effective account HSSE communication plan within the Region.
• Foster a Culture of Safety across the Account.
• Lead, manage and develop the Account local HSSE contacts maintaining an appropriate structure to ensure operational HSSE management.
• Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders.
• Proactively develop and manage client relationships ensuring expected service levels are achieved.
• Deliver an exceptional quality of service to the Apollo Project, as reflected by client feedback.
• Embed JLL WD HSSE requirements and meet client requirements and standards.
• Establish effective relationships and work co-operatively with the Account Teams, Apollo Project organizations, and 3rd party vendors.
• Contribute to the WD HSSE program as part of the global HSSE leadership team.
• Ensure 3rd party vendors maintain compliance with JLL WD and Apollo Project HSSE Standards at all times.
• Support the implementation and maintenance of JLL Global and Regional HSSE operational controls, (i.e., standards, processes, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL’s HSSE aspirations.
• Drive the development of best practice HSE training programs and resources within the Region.
• Implement HSE strategy and operating protocols for the safety performance of JLL’s contractors and supply chain vendors.
• Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation.
• Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.

Desired skills and experience for this job

• Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems.
• Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts
• Knowledge and understanding of Internationally recognized HSSE Management systems
• Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.
• Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally.
• Ability to work unsupervised and take positive action to resolve issues on own initiative.
• Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications.
• Ability to research and produce management information and specialist reports making recommendations as appropriate.
• Good organisational skills with the ability to balance competing demands and to meet deadlines.
• Strong business acumen
• Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records
• Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures
• Able to lead and inspire, guide and coach, and develop the performance of those managed
• Must have the ability to travel across region of responsibility when required.
• Minimum 8 years’ experience developing, implementing, and managing HSSE programs
• Strong track record HSE management experience within Operational Management systems and working with corporate clients.
• Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets;
• Appropriate recognized Professional HSSE qualifications and memberships
• Management system development, implementation and auditing experience;
• Experience of implementing HSE technology platforms and data management tools across multiple countries & regions.
• Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.
• Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.
• An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure.
• A strong orientation to goals and measurable results.