Regional Manager Clothing - Kensington at Pick n Pay Stores Limited

• As the Regional Manager for our clothing stores, you'll be the heartbeat of the region, ensuring our stores shine bright and run smoothly! You'll lead a team of passionate Area Managers, driving store excellence across operations, customer experience, and financial performance.
• From maintaining top-tier store standards to executing bold promotional strategies, your role will be all about fostering a culture of success, creativity, and collaboration. You'll balance the art of inspiring your team with the science of running efficient, profitable stores, all while making sure each location stays stylishly on-brand and in tip-top shape.

Minimum requirements

• Grade 12 (Matric) or N3 equivalent (preferred).
• 5-10 years of retail management experience, ideally as an Area Manager or Regional Manager.
• Proven experience in retail clothing management is a must.
• Strong computer literacy is essential.
• Knowledge of SAP is a definite advantage.
• A valid driver’s license is required, as the role involves extensive local travel.

Competencies

• A strategic and innovative thinker with the ability to solve complex problems autonomously.
• Strong business acumen with the ability to see the big picture and drive results.
• Excellent negotiation skills, able to build win-win solutions with key stakeholders.
• Sharp decision-maker who can weigh options and act decisively under pressure.
• Strong numerical, analytical, and interpretive skills to make data-driven decisions.
• Proficient in computer literacy and comfortable with various software tools.
• Assertive communicator, able to engage and influence stakeholders at all levels.
• High attention to detail and a keen eye for spotting opportunities for improvement.
• A natural alignment with Pick N Pay values and the company’s mission to make a positive impact.
• Deep commercial and financial awareness, balancing profitability with customer satisfaction.
• Skilled in networking and building strong relationships across teams and external partners.
• Self-motivated with a growth mindset, always seeking to develop yourself and others.
• Self-motivated with a growth mindset, always seeking to develop yourself and others.
• Champion the growth of future leaders by nurturing talent for Regional Manager succession plans.
• Be the trusted escalation point for issues raised by Area Managers, stepping in to resolve and guide where needed.
• Ensure consistent excellence across all stores in your region, from operations to customer experience.
• Provide dynamic training for current and newly appointed Area Managers, setting them up for success from day one.
• Optimize staff allocation to ensure the right team is in the right place at the right time.
• Lead, guide, and inspire your Area Managers, empowering them to hit their goals and develop their teams.
• Oversee the flawless merchandising of new stores, ensuring they’re ready to open with perfect execution.
• Ensure that top-tier customer service standards are maintained across every location.
• Communicate clear expectations for store operations, standards, and processes to Managers and staff.
• Share your wealth of knowledge and expertise to upskill Managers, staff, and supervisors on the job.
• Keep a close eye on store performance, identifying opportunities to drive improvements and success.
• Authorize necessary maintenance expenditures, ensuring stores remain in top condition.
• Oversee security processes and ensure procedures are followed to keep stores safe and secure.
• Monitor labour cost ratios, ensuring efficiency without compromising on service.
• Conduct regular, hands-on store visits to assess performance, offer support, and celebrate successes.