Regional Product Line Manager - Dewatering at FLSmidth

Role Purpose

To build and develop the regional market in conjunction with the regional sales team (capital and service) and to drive the long-term business strategy for the product line with a view to increase market share and to promote retention of service business. Continuously improve product operational efficiency and the technical competence of the local team in the product line. Provide expert knowledge and support for the product line, from a process, mechanical, operational, maintenance and R&D perspective. To contribute strongly to the overall company result and culture.

Your responsibilities

• Lead the development of sustainable profitable growth of the product line for the region, by implementing the long-term strategy that aligns with FLSmidths’ mission zero vision and market opportunities.
• Engage, motivate and influence individuals and large diverse teams (sales and service teams) to continually increase customer satisfaction related to the product line.
• Customer Engagement: Meet potential and existing clients for growing, maintaining and leveraging client network for further business.  Gather regular feedback and monitor customer satisfaction.
• Promotes and culture of personal and team safety, including who may be affect by the company’s operational activities.
• Hold or develop the technical ability to support the internal and external customers of the product line from a process, mechanical, operational, maintenance and R&D perspective relevant to the product line.
• Work closely with GPLM/GSLM
• Work with sales and proposals teams to develop proposals that address client’s needs, concerns and objectives.
• Give input for business development planning and attend industry functions, such as association events and conferences, present technical papers at these events, and provide feedback and information on market and creative trends.
• Arrange and participate in internal and external client audits.
• Arrange and participate in internal and external (customer) product training.
• Be a highly recoverable resource
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products and distribution channels and advise on competitor activity for the product line.
• Go-to-Market Strategy: Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the product offering’s unique selling propositions and differentiators.
• Support the sales teams in forecasting sales targets and in meeting these targets.

What you bring

• A relevant tertiary level qualification, ideally an engineering degree, in metallurgical, chemical or mechanical engineering
• A qualification in business administration or commerce would be an advantage
• At least 10 years’ experience within the mining industry
• At least 5 years’ experience in the application selection of Sedimentation and Filtration product line internally or externally
• At least 3 years’ experience in a business development role with demonstrable success in growing the business
• Experience in product management and product life cycle
• Experience in process testwork and how this influences application selection
• Site experience in the operation, optimization and maintenance of thickening and filtration technologies
• Existing strong network of key stakeholders within the mineral processing industry
• Excellent oral, written and interpersonal communication skills
• Excellent analytical and problem-solving skills
• Good organisation, multitasking and time management skills that delivers effective planning and housekeeping standards

Behavior's:

• Deliver on set strategic priorities of FLSmidth and inspires a shared vision for its future direction.
• Have strong influencing style internally and externally.
• Reliable, honest and loyal with a professional attitude and appearance and a strong customer service attitude
• Communicates effectively and appropriately with a variety of stakeholders including external partners, teams, colleagues and contacts.
• Interacts with colleagues, internal and external clients in a professional manner.
• Works effectively within a team or other work group as appropriate.
• Works effectively with senior management colleagues and seeks opportunities for enhancing the effectiveness of teams.
• Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.
• Considers and respects the ideas, circumstances and feelings of others.
• Treats everyone with fairness and respect, adhering to the principles of diversity and inclusion.
• Takes ownership of own performance and development.
• Assists and supports the development of others.
• Identifies and champions new approaches for improving organisational results and achievement.
• Supports, promotes and implements change, encouraging the adoption of new methods and overcomes barriers to acceptance.
• Provides direction on how to manage conflicting priorities and tensions.
• Buys in to and makes recommendation for continual improvement within their area of responsibility.
• Takes accountability for level of performance and success.