Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a bill...
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The RSTL is responsible for handling and leading sales teams in allocated Regions or Territories. The role is responsible for enhancing sales and market share through coaching and driving the sales team to achieve sales targets with strong application of sales excellence drivers.
Key Responsibilities
Lead and coach a team of sales professionals and technical assistants in the DPS Platform to deliver on yearly assigned business plan and sales force target for the assigned territory.
Achieve dominant market share positions and be the preferred supplier in the market segments that we serve. Contribute to the sales and business planning process.
Lead customer segmentation initiatives in the Region. Ensure effective execution customer targeting with reference to marketing reach and frequency plan.
Identify effective and ineffective sales behavior within the franchise team to ensure adherence to ethical business practices.
Lead customer and product profitability initiatives in the region.
Conduct routine field visits to understand customer needs and market dynamics to share during business meetings.
Build strong business partnership towards our product portfolio with KOL’s and Healthcare Professionals (HCP) as well as develop new product advocates
Optimize effectiveness and efficiency of sales team using various tools such as One Force Analytics, relevant booking systems
Regularly analyze team performance against metrics, identify improvement areas to drive corrective actions and provide coaching to improve performance
Daily completion of company’s sales activity tool
Collect market related info where possible to drive better product promotion and sales and marketing strategies
Oversee and support the management of consignment inventory aligned to return on investment (ROI)
Ensure optimal product knowledge to advise customers and detail products appropriately
Lead the team to run regular workshops, clinical discussions, and product promotions in defined territory, utilizing all company supported promotional assets
Collaborate effectively with Marketing and the wider cross functional teams (Commercial Excellence, Commercial Education, Quality and Supply Chain) in planning, organizing, and implementing marketing strategies and events as well as driving New Product Introductions (NPI’s) with strong launch excellence that are consistent with franchise business plans with all internal stakeholders to improve selling and planning skills
Maintain all equipment / company assets / records in good working order and ensure accurate record keeping of same e.g., laptop, iPad, cell phone, equipment, demo items, CAPEX etc.
Create and foster a good team spirit strive to ensure a high level of input at sales meetings and actively participate in company related functions
Willingness to travel when needed to other regions
Promote diversity, equity, and inclusion in the organization through maintaining an inclusive team culture
Maintain and continuously enhance a sustainable compliance program (i.e., HCC/HCBI/Anti- Corruption/Privacy/HR-/Work instruction- & Quality policies, SAFE FLEET program)
Day to day J&J credo-based business approach and interactions with all off internal and external customers. Making compliant and ethical interactions main priority for everyday decision making.
Relevant Tertiary Degree / Diploma
Experience and Skills:
Ideally 5-8 years’ sales experience including a team leadership role within medical device sector
Previous experience in Orthopedic environment would be a significant advantage
Working knowledge of the private/government sector for medical devices
Working knowledge of Theatre protocol pre-requisite
Effective communication with experience in presenting complex marketing, clinical and non-clinical issues to Senior management and collaborators