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  • Posted: Nov 22, 2021
    Deadline: Not specified
  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company


    Relationship Banker

    Purpose Statement

    • To manage a portfolio of clients by providing excellent client service which aims to retain and optimise client value whilst attracting new clients to ensure future client growth. 



    • 1 to 2 years Business Banking experience

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

    Qualifications (Ideal or Preferred)

    • Diploma in Accounting - Financial Accounting or Business Management



    Knowledge and understanding of:

    • Business banking environment including features, benefits and value propositions of products & services

    • General banking practices and procedures. 

    • Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 

    • The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 

    • Administration processes and procedures pertaining to Business Banking transactions.

    • Client relationship management and service principles.


    Knowledge and understanding of:

    • Capitec Business Bank products and services

    • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.

    • Capitec/Business Bank systems and processes


    • Communications Skills

    • Administration Skills

    • Planning, organising and coordination skills

    • Problem solving skills

    • Interpersonal & Relationship management Skills

    • Attention to Detail


    • Deciding and Initiating Action

    • Deciding and Initiating Action_Acting Decisively

    • Deciding and Initiating Action_Demonstrating Initiative

    • Deciding and Initiating Action_Making Accurate Judgments and Decisions

    • Working with People

    • Working with People_Adapting to Others

    • Working with People_Assessing and Understanding People

    • Working with People_Attentive Listening

    • Working with People_Building and Supporting Teams

    • Working with People_Demonstrating Appreciation

    • Working with People_Demonstrating Self-Insight and Awareness

    • Working with People_Managing from a Distance

    • Working with People_Resolving Conflict

    • Working with People_Sharing Information

    • Working with People_Showing Caring and Understanding

    • Working with People_Supporting Coworkers

    • Working with People_Teaching

    • Relating and Networking

    • Relating and Networking_Creating and Maintaining Networks

    • Relating and Networking_Establishing Relationships

    • Relating and Networking_Interacting with People at Different Levels

    • Relating and Networking_Managing Political Situations

    • Persuading and Influencing

    • Persuading and Influencing_Making Convincing Arguments

    • Persuading and Influencing_Making a Strong Impression

    • Persuading and Influencing_Negotiating Agreements

    • Analysing

    • Analysing_Critical Thinking

    • Analysing_Evaluating and Implementing Ideas

    • Analysing_Reading Effectively

    • Analysing_Solving Complex Problems

    • Analysing_Testing and Troubleshooting

    • Analysing_Thinking Broadly

    • Analysing_Using Math

    • Analysing_Working with Financial Information

    • Planning and Organising

    • Planning and Organising_Coordinating Project Activities

    • Planning and Organising_Driving Projects to Completion

    • Planning and Organising_Managing Resources

    • Planning and Organising_Prioritising and Organising Work

    • Delivering Results and Meeting Customer Expectations

    • Delivering Results and Meeting Customer Expectations_Championing Customer Needs

    • Delivering Results and Meeting Customer Expectations_Delivering High Quality Work

    • Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations

    • Delivering Results and Meeting Customer Expectations_Serving Customers

    • Following Instructions and Procedures

    • Following Instructions and Procedures_Accepting Direction

    • Following Instructions and Procedures_Following Policies and Procedures

    • Following Instructions and Procedures_Managing Meetings

    • Following Instructions and Procedures_Managing Risk

    • Following Instructions and Procedures_Managing Time

    • Following Instructions and Procedures_Working Safely

    • Adapting and Responding to Change

    • Adapting and Responding to Change_Acting as a Champion for Change

    • Adapting and Responding to Change_Adapting to Change

    • Adapting and Responding to Change_Supporting Change

    • Adapting and responding to change_Working with Diverse Populations

    • Adapting and Responding to Change_Working with Ambiguity

    • Coping with Pressures and Setbacks

    • Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance

    • Coping with Pressures and Setbacks_Displaying Confidence and Composure

    • Coping with Pressures and Setbacks_Maintaining Work-Life Balance

    • Coping with Pressures and Setbacks_Managing Stress

    • Achieving Personal Work Goals and Objectives

    • Achieving Personal Work Goals and Objectives_Accepting Responsibility

    • Achieving Personal Work Goals and Objectives_Driving Continuous Improvement

    • Achieving Personal Work Goals and Objectives_Driving for Results

    • Achieving Personal Work Goals and Objectives_Pursuing Self-Development

    Conditions of Employment

    • Clear criminal and credit record

    Method of Application

    Interested and qualified? Go to Capitec Bank on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Capitec Bank Back To Home

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