Reliability Growth Manager at Alstom

Purpose of the Job

Management of reliability issues, potential / fleet defects to drive the resolution of the technical issues by  performing root cause analysis, investigations, and implementation of corrective actions to improve the reliability of the product.

Minimum Requirements

• Engineering Degree ( Electrical, Mechanical, or Industrial).
• Microsoft Office (Excel, Power Point, Word).
• Industrial background with 5 to 7 years’ experience preferably in the railway industry.
• General knowledge in Engineering (mechanical and/or electro-technical).
• General knowledge of Reliability Growth Management and Warranty Management Processes.
• General Understanding of SAP/GSI system.
• Knowledge of problem-solving techniques (8D, Ishikawa, 5 whys, Quick Response Quality Control (QRQC).
• Team management in an operational environment (5 years).

Behavioural

• Strong customer orientation.
• Flexible, Diligent and Adaptable. Can adapt to new ideas and situations. 
• Meets proposed deadlines with ability to work under pressure.
• Teamwork capacity. Supports team members, spirit of “Team Trust Action”.
• Desire to learn and develop. Continuous improvement.
• Ability to manage, coach and share skills/information to others.
• Self-Motivation. Is inspired by the job in hand and inspires others to achieve agreed goals.

 Main Responsibilities

• Assess Reliability Growth performance: MTBF, MDBF, Bath tap curve, Maintainability Availability.
• Solve open reliability issues (K1,K2, K3…) through 8D problem solving methodology to decrease events of Service Affecting Failures.
• Manage Reliability Growth with customer and internally (Kx, Field Modifications, …) to achieve the contractual Reliability targets.
• Report on Reliability Growth performance and distribute to the relevant internal and external stakeholders.
• Interface with suppliers and co-ordinate the Reliability Growth performance engagements and Improvements.
• Monitor and identify new potential fleet defects/ fleet defects and drive the investigations,  root cause analysis and permanent corrective solutions.
• Monitor the start and finish of fleet defect protection period for each batch of trains delivered.
• Ensure adherence to warranty global processes and contractual commitments.
• Respect EHS rules and any work-related processes.
• Manage Customer Fleet defects action plans and ensure weekly / monthly reporting.