Report Writer - BRAAMFONTEIN at Legal Aid South Africa

Applications are invited from persons interested to fill the above-mentioned position. The incumbent will be appointed on a permanent basis. The position is based at the Legal Aid SA National Office in Braamfontein.

KEY PERFORMANCE AREAS

• Become a resource partner to the Provinces, Local Offices and National Office Departments, under the management of the Data Unit Manager.
• Efficient compilation of daily, monthly, quarterly and annual delivery and other operational statistical reports from the existing Legal Aid SA databases on behalf of the Data Unit Manager.
• Assist in the development/design and implement data collection tools/software, under the leadership of the Data Unit Manager, to efficiently extract information from decentralised Legal Aid SA offices for national consolidation using web-based designs.
• Provide day-to-day support to users in respect of the above.
• Assist in the maintenance of the dynamic lookup tables on Legal Aid SA’s computer system.
• Refine and maintain the National Operations Department’s database and develop reports as required.
• Ensure the efficient and effective sharing of information.
• Compile any other relevant reports for the Data Unit Manager as required.
• Play an active role in monitoring and analysing existing and newly developed systems as well as reports to identify shortcomings and ensure data integrity.
• Assist in the development and maintenance of Business Intelligence tools.
• Develop own effectiveness in the Data Unit environment.

COMPETENCIES (SKILLS, KNOWLEDGE AND ATTRIBUTES) REQUIRED

• National Senior/Matric certificate plus a three (3) year tertiary qualification (computer qualification preferable).
• Two (2) years of relevant work experience within a complex organisation.
• Experience that would assist the incumbent in driving a service excellence mindset.
• Experience in monitoring and reporting.
• A sophisticated collaborative style is advantageous.
• In-depth knowledge of data mining and information management and how to implement and leverage these within a complex business environment.
• In-depth knowledge of SQL, data access and reporting tools.
• Above average functional ability in the utilisation of electronic systems and technologies.
• Able to create “functional integration” within the organisation as a whole.
• Ability to benchmark against national leading practices and work with the Data Unit Manager to develop the organisation’s information management practices.
• Effective working relationship with the Data Unit Manager.
• Excellent analytical skills and the ability to deal with ambiguity, meet demanding deadlines and manage projects.
• Proficiency in T-SQL, MS Reporting Services, Excel and Power BI.