Resource Planner Company Name PwC South Africa at PricewaterhouseCoopers (PwC)

A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You’ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

•  Consistently deliver on multiple commitments.
•  Flex approach to meet the changing needs of teams and clients.
•  Identify and make suggestions for improvements when problems and/or opportunities arise.
•  Learn about how business needs are changing and consider the impact on services provided.
•  Take action to stay up to date with the evolution and impact of technology developments.
•  Adapt communication style to meet the needs of the situation and audience.
•  Anticipate the needs of others and take appropriate action.
•  Embrace diverse perspectives and welcome opposing and conflicting ideas.
•  Uphold the firm’s code of ethics and business conduct.

PRINCIPAL ACCOUNTABILITIES
Key resourcing activities

•  Responsible for working closely with Human Capital / Resourcing lead per business unit to obtain an overall perspective on the demand for skills.
•  Maintain good relationships with their competencies / business units.
•  Drive behaviour across Advisory to ensure effective resource planning procedures are embedded i.e. resources are booked timeously on Retain and subsequent changes are effected as soon as information becomes available.
•  Responsible for matching staff capacity to the pipeline of upcoming projects to ensure the business has the capabilities to deliver on work that may be contracted.
•  Responsible for ensuring that engagements are sufficient staffed by confirming that resources are booked on Retain in accordance with work in our contracted work schedule.
•  Responsible for identifying the best suited resources for complex, multiskilled tender responses / proposals.
•  Responsible for communication to business regarding available staff.
•  Driving behaviour to update Match as a central data point for staff skills in order to ensure best fit on engagements.
•  Understanding career development objectives of individuals and discussing resource opportunities to best match staff objectives.
•  Supporting performance improvement cases by working with HC as applicable.
•  Reviewing staff planning per the Price & Profitability Calculator with the objective of aligning to Retain bookings.
•  Working closely with Global mobility regarding secondments / international engagements.
•  Working closely with resource planners in other regions / XLoS to ensure optimal staffing on engagements.

Reporting

•  Ensure resource planners provide feedback to competency leaders regarding accuracy of resource planning vs actual hours booked.
•  Compile monthly utilisation reports for distribution to business on a weekly basis as well as the monthly reports for inclusion in the management pack.
•  Alignment of reports to competencies to ensure consistency and to provide leadership with consolidated view.
•  Review commentary provided per competency / business unit regarding headcount and hours forecasting.
•  Obtaining reasons for utilisation variances from individuals and reporting to the SM: Resourcing.

Technology

•  Maintain the data integrity of Retain by ensuring agreement to PeopleSoft data i.e. charge out rates, staff grade and staff location.
•  Maintain a working knowledge of Qlikview, CWS, Match and Maconomy as tools to support effective resource management and reporting.

Knowledge sharing

•  Sharing ideas, knowledge and best practise across Resource Management.
•  Building relationships and working seamlessly with other Op’s functions i.e. HC and Finance

Independent contractor management

•  Responsible for sourcing of independent contracts if skills requested by business are not available inhouse (as and when required).
•  Responsible for drafting Master agreement and Statement of Work
•  Responsible for liaising with PeopleSoft with regards to activation of independent contractors.
•  Responsible for maintaining contractor register.
•  Responsible for reporting on contractors statistics i.e. headcount and utilisation on a monthly basis for inclusion in the monthly management pack.