Retail Manager - Dolphin Coast/Ballito at Weylandts Furniture Cape Town (Pty) Ltd

Main Accountabilities: 

 Financial Management

• Ensure that the store meets and exceeds turnover and gross profit targets
• Ensure compliance with discount management KPI
• Expense management
• Stock control
• General administration

 Brand Management 360°

• Maintain general housekeeping and Visual Merchandising integrity (includes all areas of the premises)
• Drive exceptional customer service
• Execution of exceptional business processes
• Ensure compliance with in-store music, dress code and customer engagement

 People management

• Management and motivation of all staff
• Training and development of all staff, including performance management

 Operational management

• Ensure that processes detailed below are executed efficiently and as per company policy
• Sales
• Stock management
• Point of sale
• Visual Merchandising
• Back of house
• Ensure compliance with company/ internal terms and conditions

Qualifications: 

• Grade 12/ Matric
• Relevant diploma/ degree 

Experience and skills: 

• Minimum of 10 years work experience, with at least 5 years at operational management level
• Previous experience in consumer-centric environment
• Proven record of meeting and exceeding sales targets
• Proven aptitude in analyzing and interpreting sales figures, understanding financial indicators and budget management
• Comfortable working with different systems and technology, including POS and stock management systems
• Must be available to work retail hours including weekends and public holidays
• Valid driver’s license and own vehicle essential