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  • Posted: Feb 13, 2020
    Deadline: Mar 8, 2020
  • AVI LIMITED is home to many of South Africa’s leading and best-loved brands. Listed on the Johannesburg Stock Exchange in the Food Products sector, and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our single-minded purpose is our brands growth and development. Our brands span a range of categories i...
    Read more about this company

    Retails Operations Risk and Security Manager

    Closing Date:2020/02/29

    Reference Number:AVI200131-2

    Duties and Responsibilities    

    • Liaise with both external and internal role players to ensure risks are constantly identified
    • Constantly identify latest trends in security counter measures and effective security controls and standards.
    • Perform regular store inspections on existing store base pertaining to Security and Insurance risk
    • New Store plans to be scrutinised and all security matters evaluated prior to final sign off by brand
    • Monitor installation of electronic security equipment and ensure all electronic security equipment is installed to industry standards
    • Pro-actively manage compliance with store security standards and procedures (alarms, CCTV, physical security e.g. roller shutters)
    • Manage the relationship with the external security service providers and monitor service levels of security service providers including but not limited to physical guarding, remote CCTV monitoring, armed response, service and maintenance of electronic security equipment
    • Plan external audits and assessments with relevant supplier
    • Ensure a process is in place that will monitor the uptime on all electronic security equipment especially alarm systems and CCTV
    • Have an effective process where non-performing electronic security systems can be reported and be repaired in shortest time possible
    • Work closely with AVI Group Asset Protection Manager


    • First coordinator at store level for incidents e.g. theft, robbery
    • Conduct major investigations within 7 working days, ensure investigations reports are finalized within 48hrs of completion of an investigation
    • Regular feedback to be given to Operations and HR during investigation process
    • AVI Group Risk and Group Asset Protection to be notified on high risk matters and investigations within 24hrs.


    • Document process flow and suggest improvements to mitigate risk
    • Investigate high cash and stock losses and report back to business on findings
    • Complete asset verifications as per plan
    • Attend to any cash handling queries - within 24hrs


    • Perform OHASA audits as per a plan
    • Perform OHASA checks and sign off new stores within 72hrs of the store opening
    • Follow up on injuries and WCA claims


    • Investigate ad hoc issues as they arise at head office and warehouse
    • Prepare status reports and commentary for Risk and Group Asset Protection and Internal Review Meetings


    • Uphold standards and ethics
    • Govern and follow rules
    • Analyse and solve problems
    • Communicate clearly
    • Deliver customer service
    • Build and use key relationships
    • Impact and influence others
    • Develop and apply technical expertise
    • Remain composed and resilient
    • Be flexible and open to change

    Experience Required    

    • Minimum of 3 years’ experience in a retail operations environment
    • At least 5 years’ experience in risk management
    • Experience working in cross-functional teams, especially in an environment which includes extensive co-operation with human resources, industrial relations and retail operations departments

    Minimum Qualifications Required    

    • Matric/Grade 12
    • Completed Diploma/Degree in a relevant field of study would be highly advantageous

    Knowledge Required    

    • Extensive stock management experience
    • Knowledge of OHASA Act
    • Staying abreast of risk and security market trends, relevant retail operations risk management and changes within legislation
    • Conflict/relationship management skills


    Method of Application

    Interested and qualified? Go to AVI Limited on to apply
  • Send your application

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