Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Sep 30, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
    Read more about this company

     

    Retention Specialist

    Job Description

    • Analyzing customer behavior
    • Executing retention strategies
    • Manage execution of email, push and SMS campaigns
    • Writing and presenting customer behavior reports
    • Setting up and testing of bonus promotions and responsible for set up and testing of website promotions. Analyzing results and giving recommendation on improvements.
    • Responsible for setting up customer communication via various channels and analyzing results
    • Responsible for creating retention user journeys
    • Responsible for creating and setting up trigger campaigns
    • Responsible for consistency of website communication
    • Analyzing different retention and churn flows and providing suggestions to improve the performance
    • Assisting Marketing Manager with developing and executing loyalty program and implementing communication strategy
    • Creating and implementing VIP Rewards

    Qualifications

    • Broad knowledge of a wide range of sports and sports betting
    • 3+ years' experience in a similar role
    • Strong conflict resolution skills
    • In-depth knowledge of marketing software
    • Ability to remain calm and professional in stressful situations
    • Advanced communication and interpersonal skills
    • Empathy and patience
    • Advanced organizational skills

    Method of Application

    Interested and qualified? Go to Peermont Global on jobs.smartrecruiters.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Peermont Global Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail