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  • Posted: Apr 30, 2025
    Deadline: Not specified
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  • We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the pe...
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    Risk & Compliance Manager

    Key Responsibilities:

    • Risk Identification and Assessment: Conduct thorough risk assessments to identify potential threats to the organization. Analyse data and trends to detect vulnerabilities.
    • Risk Mitigation: Develop and implement effective risk mitigation strategies. Collaborate with department heads, UK clients, and the risk and compliance team to ensure risk management policies are adhered to.
    • Compliance: Ensure compliance with local regulatory requirements and international best practices. Stay updated on relevant laws and regulations.
    • Reporting: Prepare detailed reports on risk assessments and mitigation plans. Present findings to senior management and the Head of Risk and Compliance, recommending actions.
    • Training and Awareness: Conduct training sessions for staff on risk management practices. Promote a culture of risk awareness throughout the organization.
    • Incident Management: Investigate and manage incidents related to risk. Develop action plans to address and resolve issues promptly.
    • Client Interaction: Work closely with UK clients to understand their risk management needs and provide tailored solutions. Maintain strong client relationships and ensure satisfaction.
    • Team Collaboration: Collaborate with the wider risk and compliance team to ensure a cohesive approach to risk management. Share insights and best practices.
    • Continuous Improvement: Continuously monitor and improve risk management processes. Implement new tools and techniques to enhance risk management capabilities.

    Qualifications/Experience:

    • Bachelor's degree in Risk Management.
    • Minimum of 5 years of experience in risk management, preferably within a BPO environment.
    • Strong knowledge of risk assessment techniques, regulatory requirements, and compliance standards.
    • Excellent analytical and problem-solving skills.
    • Effective communication and interpersonal skills.
    • Proficiency in risk management software and tools.
    • Ability to work independently and as part of a team.

    Preferred Qualifications/Experience:

    • Master's degree in Risk Management or related field.
    • Professional certifications such as Certified Risk Manager (CRM) or similar.
    • Experience with business continuity planning and disaster recovery.
    • Experience of working with UK financial clients.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Huntswood on huntswood.simplify.hr to apply

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