Sales Admin Supervisor at Woodlands Dairy

Job Description

• We are seeking a detail-oriented and proactive Sales Administrator Supervisor to lead our administrative team in Humansdorp.  

Key Performance Areas:  

• The successful candidate will be primarily responsible for optimizing sales operations, eliminating friction and supporting the team's efficiency.  
• Streamline sales operations by identifying inefficiencies and implementing workflows that eliminate friction and boost overall productivity.  
• Serve as a primary point of contact for the sales administration manager.  
• Lead and mentor the administrative the administrative staff, fostering a culture of accuracy, accountability, and proactive problem-solving.  
• Supervise the end-to-end claims process, ensuring all documentation is accurate and resolved within established SLAs.  
• Compile comprehensive sales and operational reports to management.  
• Manage all administrative requirements for kiosk locations 
• Oversee stock replenishments cycles to ensure optimal levels and minimise stock-outs.  
• Maintain high standards across all sales functions, ensuring that data entry, customer records and administrative filing remain meticulous.  

Skills & Experience: 

• Matric is essential; a relevant tertiary qualification (Diploma/Degree) is highly advantageous.  
• At least 5 years of experience within the FMCG industry 
• Proven ability to manage teams effectively and drive collective performance. 
• Exceptional interpersonal and negotiation skills, with a focus on maintaining superior customer relations. 
• Administrative capabilities and a strong eye for detail.  
• Be able to work independently, make decisive judgements, and remain efficient under high pressure environments.  
• Must possess a confident, assertive approach to problem solving and decision making.