Sales Enablement Lead: SME at Nedbank

Job Purpose

• To design, embed and continuously evolve the sales enablement and execution capability for the SME segment, ensuring frontline teams deliver consistent growth, productivity and client primacy across relationship‑led, digital and ecosystem channels.
• The role is accountable for translating SME strategy into executable sales motions, enabling frontline teams with the right insights, tools, processes and capabilities to deliver Nedbank’s SME growth ambitions.

Why Join The Team?

• Join a high-impact team driving SME sales performance through data-driven enablement and execution excellence. You’ll equip frontline teams with the insights, tools, and frameworks needed to improve productivity, conversion, and client outcomes—while helping shape a more efficient, insight-led sales environment.

Job Responsibilities

• Build synergies across the cluster business functions to design, develop and execute enablers to improve
  sales capabilities in key strategic portfolio tilt (SPT)  battlegrounds for Transactional Products and cross
  sell opportunities across a range of Nedbank products.
• Monitor implementation and execution of sales capabilities and strategies across SME.
• Ensure client and stakeholder expectations are understood and met and build relationships through
  regular collaborations and engagements.
• Provide continuous sales leadership through the monitoring of targets met and guiding teams where
  required. 
• Manage relevant business strategies and sales campaigns within SME to ensure
  increased profitability.

Sales Productivity & Performance Enablement: 

• Design and embed sales productivity frameworks that improve time‑to‑client, conversion rates and returns.
• Partner with Sales Leadership, Finance and Analytics to: Define meaningful SME sales KPIs, Translate reporting into clear frontline actions.
• Enable ongoing performance rhythm through structured cadence forums (e.g. weekly execution tracking, pipeline health, productivity reviews).
• Identify performance gaps and drive corrective enablement interventions.

Sales Analytics, Insight & Decision Support: 

• Convert SME sales data and analytics into practical decision support for frontline teams.
• Ensure bankers have access to actionable insights, including: Portfolio prioritisation, Pipeline health, Cross‑sell and primacy indicators.
• Work closely with analytics and data teams to ensure tools and dashboards are fit‑for‑frontline use, not reporting only.

Frontline Capability & Coaching Enablement: 

• Define the SME sales capability framework aligned to role expectations and client complexity.
• Enable frontline effectiveness through: Practical sales plays, Conversation guides, Credit readiness and opportunity identification cues.
• Partner with Learning & Development to ensure capability interventions are targeted, applied and outcome‑focused, rather than generic training.

Sales Tooling, Process & Workflow Enablement: 

• Act as business owner for SME sales enablement requirements across CRM, dashboards and workflow tools.
• Partner with Technology, Platforms and Product teams to: Reduce friction in sales processes, Simplify onboarding, credit and cross‑sell journeys, Embed prompts and next‑best‑action logic. 
• Continuously identify and eliminate non‑value‑adding administrative effort from the frontline.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• BCOM Finance, BCOM accounting, Strategy, Business Management

Preferred Certifications

• Process, Project, Scrum master, business and data analyst, Agile, Product Manager/Owner

Minimum Experience Level

• 8–12 years’ experience in SME / Commercial Banking, Sales Enablement, Strategy, Consulting or Sales Leadership.
• Proven experience translating strategy into scalable frontline execution.

Technical Exposure

• Strong understanding of SME banking economics and operating models.
• Experience in: Sales enablement, Commercial analytics as well as Productivity and performance frameworks
• Ability to interpret data and translate insight into action.

Technical / Professional Knowledge

• Strategy planning and execution
• Product Knowledge
• Relevant system knowledge
• Change management
• Learning and development methodologies
• Agile Concepts
• Principles of financial management
• Governance, Risk and Controls
• Research and analytics
• Process management Principles
• Analytical and systems thinking ability to enable the application of client insights, market/competi

Behavioural Competencies

• Establishing Strategic Direction
• Customer Focus
• Leading Change
• Inspiring Excellence
• Driving Innovation
• Influencing
• Business Savvy

Closing Date: 11 June 2026