Sales Enrollment Manager at GVI

About the Job

Your Mission:

• As a Sales Enrollment Manager, you'll be the guiding star for potential participants seeking to volunteer, intern, or study abroad with GVI. Your charm and charisma will light up the sales journey as you engage with clients, offer expert advice on our programs, and inspire them to embark on life-changing experiences. You will use a combination of email, phone calls and live chat to close deals with hot leads. You will form part of the GVI sales team who work shifts across different time zones in a hybrid environment.

Why You Matter:

• You'll be at the heart of our mission, ensuring that GVI programs have the participants they need to create tangible change. Armed with deep product knowledge, you'll be a pro at nurturing leads, closing sales, and spreading the word about our impact. Your work will directly contribute to our global efforts and the United Nations Sustainable Development Goals.

Your Superpowers: (Requirements)

• A proven track record of sales success that sets you apart
• A minimum of 2 years of live chat agent experience preferred
• 3+ years of sales expertise with a proven track record of success (within the tourism/education industry advantageous)
• Fluent in spoken and written English
• Able to manage multiple tasks simultaneously and work in an organised manner
• Tech-savvy: CRM and G Suite preferred (Salesforce advantageous)
• Exceptional ability to communicate over the phone.
• A burning passion for driving positive change in the world

The Extra Shine : ( Nice to haves)

• While not a must, international travel experience is advantageous
• Experience working international hours doing sales or customer service with the EMEA, APAC and USA markets

KPIs that Fuel Your Journey:

• Champion lead conversion across multiple channels – from inquiries to callbacks for EMEA, US, Canada, and APAC
• Ignite revenue growth through engaging live chat interactions
• Be the compass of participant expectations and program knowledge
• Play your part in achieving business goals through a minimum revenue contribution