Sales Lead Coordinator at Clear Leaf

Job Description

• Respond to Internet inquiries in less than 5 minutes.
• Answer sign calls or call prospect back in less than 5 minutes. 
• Record the source and track the progress of Internet inquiries, sign call leads, and car sales house leads.
• Track consultations scheduled, consultations attended, and cancelled consultations. 
• Maintain contact database system.  Monitor and examine the response rate of email templates and follow up plans and make revisions as necessary to maintain effectiveness. 
• Cultivate leads/inquiries from acquisition through conversion (consultation).
• Pre-qualify prospects
• Convert qualified prospects to the Sales Executives. 
• Maintain a high level of familiarity of the Car Sales market and monitor market trends.
• Answer the customers’ questions and provide any information that would help the customers find value in our team with the purpose of scheduling a consultation.  

Qualifications

• Matric
• Must have at least 1-3 years’ experience in coordinating Sales leads
• High level of computer literacy
• Knowledge of the Car Dealership environment will be an advantage but not a requirement
• Excellent at developing relationships and building rapport quickly 
• People oriented
• A strong desire to provide exceptional customer service and put the needs of others before your own through active listening and asking questions
• Detail oriented
• Outstanding positive attitude
• Strong written and verbal communication skills
• Good organizational and time management skills