Sales Manager (One&Only) at Kerzner International

Key Duties and Responsibilities

Sales:

• Identify, solicit and develop existing and new accounts.
• Represent company in designated events (IE Trade Shows, Product Launches Etc.)
• Travel as designated to conduct sales presentations.
• Develop and monitor action plans for designated accounts in order to meet departmental goals.
• Act as a liaison between the Company and the client and serve as the spoke person on behalf of the company
• To ensure delivery of best support and customer service to clients
• To anticipate and address clients’ needs in order to exceed their expectations
• To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales calls
• Plan and conduct creative site inspections
• To identify and profile new market opportunities
• To use approved presentation materials & procedures to ensure brand consistency
• To create an outstanding brand image in every interaction with clients
• To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively and confidently
• To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation
• To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates
• To set high performance standards and to pursue aggressive goals
• To strive for constant improvements and to take responsibility for achieving business results
• Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management
• Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.
• Assist the Associated Director of Sales in pursuing new market segments to secure sales and prepare proposals for consideration.
• Budget, plan and execute cost effective and productive sales trips.
• Maintain a minimum of 15 face to face sales calls per week (including site inspections and hosted breakfast, lunches and dinners)
• To ensure all accounts, pertinent information and sales activities are logged in Sales Force on a weekly basis.

Marketing:

• Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution.

Administration:

• Communicate contractual and promotional rate information to assigned accounts.
• Provide on-going support / account maintenance including inventory and billing issues.
• Ensure internal and hotel departments understand issues related to assigned accounts.
• Coordinate and up-date departmental reports as designated.
• Acts with a degree of independence as liaison with both internal and external clients. Handle clients’ requests and complaints as appropriate.
• Support and perform other duties as assigned by Associate Director of Sales.

Skills, Experience & Educational Requirements

• Sales oriented individual
• Excellent verbal/written communication skills
• Ability to handle multiple tasks
• Strong background in all aspects of leisure sales
• Minimum of five (3) years’ experience in a similar position
• Strong Command of the English Language