Sales Representative (Durban (uMzimkhulu/Ixopo)) at Premier FMCG (Pty) Ltd

Qualification Requirements    

• Matric or equivalent qualification
• Code 08 license

Experience Requirements    

• FMCG Sales experience 2-3 years

Key Outputs    

• Build and maintain good customer relationships by route-riding, adhering to call cycle and doing cold calling as and when required.
• To render effective sales services to all customers in line with the requirements of the SOP’s, practices, and procedures.
• To support the minimization of loss of sales assets such as trays / baskets through follow up and control processes for the customers in their area of control
• To foster in store sales and minimize returns in allocated area by:
• Identifying and checking fore-ward share on the floor
• Spot checking product dates to ascertain compliance with the date policy
• Checking order cards of the field merchandiser to ascertain whether they up-selling
• Looking for point-of-purchase opportunities and reporting to the relevant manager
• Checking for adequate merchandising coverage for formal trade as and when needed
• Identifying the need for promotional activities/ materials and coordinate this with the relevant stakeholders
• Providing coaching guidelines to the sales crew and merchandiser on ad-hoc basis regarding issues that may impact sales services.
• Communication or liaison with call centre on amended orders or ad-hoc customer complaints
• Reporting Third party non- compliance issues to the relevant manager
• Ensure accurate management information against all sales pack KPI’s through the completion of all necessary checklists and forms as needed for the sales pack/ good sales administration.
• To participate in the field sales Invocom(s) to manage staff and escalate issues that needs cross functional collaboration to the field sales or bakery sales manager for resolution