Sales Specialist - LV and MV Switchgear (Modderfontein) at ABB

You will be working as Sales Specialist - LV and MV Switchgear systems and will be the part of Electrification business area for Distribution Solutions division based in Longmeadow, South Africa. In this role you will be reporting to Sales & Marketing Manager and will be responsible for identifying and cultivating defined customers in his area / segment of responsibility, driving the sales process from identified potential to the final sales deal and reaching established sales targets through active meetings and working with customers, including developing solutions which will address customer challenges

Your responsibilities

• Ensuring market information (monitoring of competitors, offerings to customers, price levels) is updated and documented in written form in the provided systems locally and globally, ensuring the flow of information to Service Manager and/or Sales Manager about new entrants or other parameters influencing the market
• Contributing to the identification and development of new and/or potential customers, acting as marketer/salesperson of ABB’s services and solutions when appropriate, for instance at trade fairs, exhibitions, conferences, customer meeting and utilizing the available marketing material including price lists or other available information to identify leads
• Translating the needs of the customer into the relevant ABB’ service offering, understanding the underlying needs of the customer and identifying new business opportunities, as well as growing the business with existing customers, extensive knowledge about the customer, customer player mapping, understanding the channel strategy and the establishment of prices related
• Providing sufficient planning of customer visits and follow up on leads developed, visiting customers to build a lead and opportunity pipeline running the negotiations with the customer and securing the business to the agreed margins and ensuring a high level of customer satisfaction throughout the sales process
• Participating and contributing with the various risk assessments in order to ensure the proper balance between price and quality, registering needed information into the appropriate customer database, chart out and monitoring sales proposals and tenders (e.g. quantity, margin, product/ system), and following up statistics concerning sales proposals
• Ensuring that payments from the customer are received in accordance with the terms and conditions of the contract to avoid due payments, ensuring sales proposals submitted are followed up and agreements are signed, and are in line with established requirements of the unit, meeting the expected number of customer visits as established in the target setting with the Sales Manager
• Ensuring the customer / opportunity database is maintained updated with customer information, contact persons, businesses and activities, ensuring that contracts are executed correctly and that deliveries (products, goods and/or services) are on time at the agreed cost, with the assistance of administrative sales support
• Organizing and coordinating post-sales marketing activities in collaboration with other service organizations to win added sales of services in addition to the offering sold and ensuring that the customer is satisfied and that any customer complaint is registered in the database

Your background

• Bachelor’s Degree or Diploma in an Electrical/Engineering field
• 8 years Sales experience, excellent knowledge of ABB product offering, knowledge of all industries, general knowledge of customer products, applications, processes and good skills in customer relations.
• Preference will be given to EE candidates