Sales Support Specialist at MultiChoice

Key Performance Areas

Tasks

Proposals and Contracts

• Act as the gateway for all sponsored properties between DStv Media/channel partner/sponsor/agency/production houses
• Sponsor/agency, DStv Media and channel expectations are met and implemented according to specified requirements
• Draft sponsorship contracts detailing all the elements, and ensure signed contracts returned and distributed prior to flighting/production
• Create detailed sponsorship schedules of the elements per project, and then include all sponsor elements as per signed contract
• Ensure all required parties have a full understanding of the sponsorship schedule and requirements thereof; obtain client approval during the process

Deal Management

• Get material and graphics from client if required for the production
• Create the airtime brief of the sponsorship elements, brief into the relevant DStv Media and channel teams, and get client approval before going to air
• Brief in-competition campaigns and update the systems for SMS/IVR entry mechanisms, and process competition entry volumes for client
• Ensure clients deliver prizes prior to flighting, and manage dispatch thereof
• Manage and monitor production timelines and ensure all parties adhere thereto, and ensure quick turn arounds on all approvals
• Run weekly scheduling meetings

Billings/Accounts

• Capture sales contracts onto billing monthly sheets
• Capture schedule payments on Landmark
• Maintain Contractual billings and Event schedules
• Resolve Billing Queries with Clients and Accounts Department
• Report on relevant schedules to Accounts for Sales tracking
• Assist with Sponsorship phasing for the budgeting process

Production and Scheduling

• Brief in-promo and Billboards to SS On-Air-Marketing
• Create Production Chase lists for Clients/Agencies
• Ensure Sponsor Material received, processed, and captured timeously
• Book client assets with internal graphics team for editing
• Ensure sign off and approval of rendered assets
• Implement bespoke assets with SS production team

Administrative Tasks

• Ensure material approved, delivered on-time, and flighting codes are allocated – may need to collect material from time-to-time
• Monitor sponsorship elements to ensure they are executed and flighted as per sponsor contract
• Ensure sponsorship elements that are not flighted or flighted incorrectly, are communicated to your line-manager as they are detected
• Keep necessary parties informed of the status of the sponsorship/project
• Attend production shoots and client functions when necessary
• Attend client meetings on key sponsorships/projects where necessary
• Handle client queries, requests, and issues on sponsorships timeously
• Obtain the necessary reports and data of the completed sponsorship and prepare a post-campaign analysis report and/or presentation
• Attend and minute DStv Media and channel status meetings where required
• Attend to PA Duties from time-to-time (meetings, boardroom bookings, travel, admin)

Qualification

• Diploma in Media, Marketing & Communications or Project Management

Experience

• 3-5 years Media and Implementation experience
• Knowledge of the media industry, especially sponsorships

Technical Competencies

• Fully computer literate (PowerPoint, Excel, Word, Office etc.)
• Understanding of Broadcast systems and some technical knowledge
• Project Management skills
• Sound computer literacy
• Excellent communication skills, written and verbal in English
• Excellent Presentation Skills
• Networking and client service skills
• Interpersonal skills
• Time management skills