SATIC - Legal Transformation Consultant at PwC South Africa

About the team and what it does – Legal Transformation

• The Legal Transformation team helps General Counsel and legal leadership teams shape strategy, build business cases for change, and transform in‑house legal functions so that Legal teams deliver greater value to stakeholders in a compliant, cost‑effective and technology‑enabled way.
• We provide an end-to-end service, guiding clients through strategy definition, target operating model (TOM) design and implementation, organisation design and governance, demand and stakeholder management, sourcing strategy, process optimisation, data and performance, technology strategy and implementation, and change management.

Role and responsibilities

• As a Senior Associate you will own defined workstreams and be client facing - shaping insights, delivering analysis, and helping implement change across people, process and technology for corporate legal departments.

Strategy & Operating Model

• Support initiatives with General Counsel and legal leadership teams to shape legal strategy and define future‑state vision for the function.
• Support design and implementation of target operating models (TOM), including roles, structure, governance, sourcing and service delivery approaches.
• Build business cases for change, quantifying cost/benefit, headcount, technology and risk considerations.
• Baseline the current state through process mapping, performance measurement and cost analysis to identify improvement opportunities and quantify benefits.

Technology Strategy, Data & AI

• Support initiatives to develop legal technology strategies and multiyear roadmaps aligned to business and legal objectives.
• Support vendor market scans and assessments, including long‑list/short‑list creation, evaluation criteria and scoring, and facilitation of demos and proofs‑of‑concept.
• Capture and document technology requirements (functional and non‑functional) and translate legal/business needs into solution designs.
• Build detailed legal technology implementation and adoption plans, and support on RFP definitions, vendor selection, pilots and implementation (for CLM, legal front door, matter management, document and knowledge management and AI solutions).
• Support on design of solutions and governance for legal front door, matters, document and knowledge management, CLM, and AI use cases.
• Create executive ready deliverables (presentations and data visualisations) that communicate insights, options and recommendations.

Stakeholder Engagement & Change

• Plan and support delivery of stakeholder interviews and workshops; manage day‑to‑day project communications and contribute to change management activities to embed new ways of working.
• Design training, communications and adoption plans (including AI and automation enablement); support UAT and post‑go‑live activities.

Commercial & Governance

• Build and refine business cases and narratives for legal transformation initiatives, including benefits modelling, cost modelling and value tracking.
• Contribute to engagement financials, risk processes and delivery governance (RAID, quality and compliance).
• Coach and review the work of junior team members; contribute to knowledge, methods and thought leadership.

Experience Required

• Experience in legal transformation, legal operations or consulting - covering Target Operating Model (TOM) design and implementation, process improvement, performance baselining or operating‑cost analysis in a legal context.
• Proven ability to build business cases for change (benefits, cost, risk) and develop materials that outline recommendations to senior stakeholders.
• Practical involvement in legal technology across discovery, market scan/assessment, requirements definition, selection and implementation.
• Hands‑on experience across legal technology e.g. legal front door, matter management, document and knowledge management, CLM, or Legal AI tools
• Strong analytical and communication skills with the ability to craft client ready deliverables and data visualisations (PowerPoint; Excel; exposure to Power BI desirable).
• Project management capability in fast‑paced environments; experience coordinating multi‑workstream delivery and supporting change management.
• Exposure to contract operations delivery is desirable but not essential.
• Prior experience in a Big 4, professional services, ALSP, or law firm environment, as well as relevant qualifications (e.g. Law degree, Lean Six Sigma, Agile), would be advantageous but are not essential.

Job Posting End Date

• May 6, 2026