Scheme Administrator at Sanlam Group

About Sanlam Corporate

Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

Division

One of the largest businesses within the Sanlam Group, Sanlam Corporate (SC) specialises in the provision of risk, investment and administration services to institutions and retirement funds. Focused on meeting the unique needs of its diverse clients, SC assists companies in creating and delivering customised employee benefits solutions, including the collection of premiums and communication to fund members.

The overall purpose of the role

Timeous uploading of member data onto the core system and ensuring all members contributing towards the scheme qualify to be a member of the scheme.  Ensuring all premiums are allocated and verified, commission payments are made and terminations are attended to timeously. Complete work within SLA and handle client queries efficiently and effectively

Key Responsibilities

• General Administration of Group Life schemes

• Capturing and reconciliation of premiums

• Calculation and payouts of commission

• Administration - conversion options

• Annual cost calculations

• Administration of Medical requirements

Qualification and Experience

• Matric with a C- symbol in either Mathematics or Accounting essential

• At least 2 - 3 years knowledge of the Group Risk business relating to premium administration; member management and medical underwriting processes. 

• Strong numerical and analytical ability

Knowledge and Skills

• Sound Knowledge of products, processes and services in the Group Risk environment

• Computer literacy (Microsoft Office)

• Understanding of rules and policy regulations with regards to schemes/funds

• Advanced excel skills is a requirement

• Experience on MIP workflow system will be advantageous

Behavioral Competencies

• Team Player

• Excellent communication skills

• Proactive individual and self-starter

• Good problem solving and decision-making skills

• Ability to use initiative

• Good customer services orientation

• Good planning and organizational skills

• Ability to work to deadlines and results driven

• Demonstration of living the company’s values- being transparent, passionate and innovative

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.

• Client Focus - Building strong customer relationships and delivering customer-centric solutions.

• Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilitiesThe Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities