Jobs at Sanlam

Who are we?

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail porducts, as well as group schemes.

What will you do?

SA Retail Mass cluster offers a unique opportunity for young, enthusiastic and energetic persons from the designated groups to gain practical working experience in a corporate environment. The learnership programme is aimed at matriculants and offers:

• A 12-month contract

• A monthly stipend

• On the job training and assessment

• Continuous coaching and mentoring

What will make you successful in this role?

• Acquire knowledge of company products, services and operational processes and systems

• Complete practical onsite training

• Fill out logbooks for workplace-based learning

• Carry out tasks and duties as contracted with your manager

Qualification and Experience

• Appropriate degree/diploma.

Knowledge and Skills

• Processing transactions and conduct simple calculations
• Data collection and analysis
• Record keeping, filing and maintenance of databases
• Maintain work standards and quality verification

Personal Attributes

• Plans and aligns - Contributing dependently
• Communicates effectively - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Being resilient - Contributing dependently
• Customer focus - Contributing dependently
• Collaborates - Contributing dependently
• Cultivates innovation - Contributing dependently
• Drives results - Contributing dependently

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

• The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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Who are we?

• Sanlam Emerging Markets is responsible for Sanlam’s financial services (life insurance, general insurance, banking, retail credit, health, bancassurance, and asset management) in emerging markets outside South Africa. We are a dynamic business with a culture of high-performance, innovation, thought leadership, proactivity and learning. Our diverse footprint spans 34 countries across Africa. This creates exciting opportunities to learn, grow and work as you interact with colleagues from different cultures and backgrounds.   Our vision is to create the leading pan-African financial services business. We believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. 

What will you do?
This Personal Assistant will support the Innovation and Growth Executive and senior management team with core Assistant functions as well as Project and Marketing coordination functions. 

What will make you successful in this role?
General Administration Support

•     Manage scheduling of meetings, video conferences, special events, information sessions etc. 
•     Document preparation and distribution to all stakeholders (meeting agendas, board packs, minutes of meetings etc.)
•     Managing all travelling, accommodation and visa application arrangements 
•     Receiving external clients and stakeholders at office (as and when required) 
•     Managing all payments and related financial processes
•     Office and infrastructure management

Project and Marketing Administration 

•     Management of PPO platform and keeping it updated
•     Provide project and marketing coordination support
•     Conduct research and draft reports
•     Preparation of presentations
•     Communication and liaison with relevant internal and external stakeholders

Qualification and Experience

•     A relevant tertiary qualification
•     Additional certification in project management principles and processes will be advantageous
•     3-5 years related experience
•     Experience in project management and / or marketing environment will be advantageous
•     Experience supporting multiple executives and senior managers
•     Experience in arranging local and international travel arrangements

Knowledge and Skills

•     Ability to understand and speak French will be advantageous
•     Business communication methods and processes
•     Ability to sensitively manage organisational impact (red tape, protocol etc.)
•     Business knowledge and understanding of how organisational structures and processes work
•     Microsoft Office:  Word, Excel & Power Point
•     Ability to manage various stakeholder queries and related support 
•     Sound knowledge of etiquette that is followed or prescribed in a social and/or professional setting on an executive and senior management level.

Personal Attributes

•     Excellent business communication skills in English (verbal and written)
•     Professional demeanor and “can do” attitude
•     High level of ownership and independence
•     Ability to successfully manage various activities simultaneously
•     Concern for accuracy and order
•     Solutions driven
•     Ability to build and maintain effective relationships
•     Influencing and gaining commitment
•     Stress tolerance
•     Display sound judgement

Core Competencies

•     Cultivates Innovation
•     Client Focus
•     Drive Results
•     Collaborates
•     Flexibility and adaptability

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realize their worth. Through its business clusters – SanlamConnect, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development. 

Our commitment to transformation

• The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities. 
• The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

Responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment.  Develops project plans for the implementation of new hardware and systems software systems. Directs technical analysis of complex system software, hardware and related products.  Maintains liaison with vendors and repair personnel to obtain required service.  Responsible for high-level problem resolution and system security policy implementation and monitoring.

Qualification

• Grade 12 or relevant IT Degree or Diploma

Experience

• Minimum of 5 years’ experience within application development

• Experience in System Analysis (advantageous)

• Financial product knowledge (advantageous)

• Knowledge of Identity and Access Management systems (advantageous) 

• Experience in writing web services (SOAP/XML) and (REST/JSON)

• Experience in Web development (Javascript, PHP, CSS, HTML)

• Understanding of the SDLC Methodology

• Relevant program languages

• Problem Analysis and Problem Solving Techniques

• Impact Analysis Techniques

• Documentation Frameworks, Tools and Standards

• Understanding of Project Management Principles

• Understanding the Deployment Process in the Development Phase

• Understanding of the Agile Methodology 

What will make you successful in this role?

• Provide recommendations and cost or man-day estimates for implementing changes.

• Maintain existing systems according to change requests.

• Produce appropriate software programs that satisfy the specification requirements.

• Test own programs and artefacts to ensure correctness.

• Debugging of programs.

• Provide test information to Testers.

• Provide progress to the project manager or team lead.

• Assist with the implementation of changes into the Production environment.

• Update documentation to align with any application changes and implementations.

• Problem solving and performing root cause analysis of any errors in system

• Technical support or assistance to others on own programs or systems.

• Mentorship of junior team members.

• Quality Assurance of junior team members’ code.

• Provide standby and support when required.

• Provide system application and performance benchmarking information on request.

• Implement updates and releases of 3rd party software packages.

• Execution of disaster recovery processes

Knowledge and Skills

• Evaluates and recommends suitable hardware and software
• Technical advice and support
• System security
• Advanced analytics to address business requirements
• Project planning

Personal Attributes

• Decision quality - Contributing independently
• Organisational savvy - Contributing independently
• Optimises work processes - Contributing independently
• Plans and aligns - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Being resilient - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Closing Date 8 November 2021

Our commitment to transformation

• The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.

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About Sanlam Corporate

Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

Division

One of the largest businesses within the Sanlam Group, Sanlam Corporate (SC) specialises in the provision of risk, investment and administration services to institutions and retirement funds. Focused on meeting the unique needs of its diverse clients, SC assists companies in creating and delivering customised employee benefits solutions, including the collection of premiums and communication to fund members.

The overall purpose of the role

Timeous uploading of member data onto the core system and ensuring all members contributing towards the scheme qualify to be a member of the scheme.  Ensuring all premiums are allocated and verified, commission payments are made and terminations are attended to timeously. Complete work within SLA and handle client queries efficiently and effectively

Key Responsibilities

• General Administration of Group Life schemes

• Capturing and reconciliation of premiums

• Calculation and payouts of commission

• Administration - conversion options

• Annual cost calculations

• Administration of Medical requirements

Qualification and Experience

• Matric with a C- symbol in either Mathematics or Accounting essential

• At least 2 - 3 years knowledge of the Group Risk business relating to premium administration; member management and medical underwriting processes. 

• Strong numerical and analytical ability

Knowledge and Skills

• Sound Knowledge of products, processes and services in the Group Risk environment

• Computer literacy (Microsoft Office)

• Understanding of rules and policy regulations with regards to schemes/funds

• Advanced excel skills is a requirement

• Experience on MIP workflow system will be advantageous

Behavioral Competencies

• Team Player

• Excellent communication skills

• Proactive individual and self-starter

• Good problem solving and decision-making skills

• Ability to use initiative

• Good customer services orientation

• Good planning and organizational skills

• Ability to work to deadlines and results driven

• Demonstration of living the company’s values- being transparent, passionate and innovative

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.

• Client Focus - Building strong customer relationships and delivering customer-centric solutions.

• Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilitiesThe Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities