Senior AI and Automation Specialist at Hire Resolve

Job Description

• We are seeking a Senior AI and Automation Specialist to design, implement, and support automated business processes that improve operational efficiency across the organization. The successful candidate will translate business needs into actionable automation solutions, implement cutting-edge AI technologies, and collaborate with stakeholders and vendors to scale automation initiatives.
• This role requires a strong technology focus, proven experience delivering automation solutions, and the ability to mentor junior team members. The outcomes of this role will enable business stakeholders to focus on high-value activities while ensuring robust, scalable, and compliant automation processes, 

Key Responsibilities

• Translate business requirements into automated workflows and technical solutions
• Implement advanced Power Platform solutions (Power Automate, Power Apps, Dataverse, Copilot Studio)
• Develop and support custom connectors, secure authentication, and data handling
• Apply engineering best practices: reusable components, documentation, solution design standards
• Test, troubleshoot, and optimize automations and AI-driven processes
• Collaborate with stakeholders to refine requirements and validate early solutions
• Research new technologies, perform proofs-of-concept, and document findings
• Provide guidance and mentorship to junior team members
• Ensure all solutions meet governance, security, and compliance standards

 Qualifications & Experience

• Degree in BCom, Computer Science, Engineering, or related field
• Minimum 2+ years of experience in AI, RPA, automation, or software development
• Hands-on experience with Microsoft Power Platform: Power Automate, Power Apps, Copilot Studio, Dataverse
• Experience with AI and LLM technologies, including prompt engineering and chatbot development
• Software development experience (.NET, C#, JavaScript/TypeScript)
• Experience with Azure and cloud computing services
• Preferred: change management, business process management, IT security, infrastructure, ITSM, logistics/supply chain
• Advanced Power Platform implementation, including custom connector development
• LLM integration, Copilot, AI Orchestration, Agentic AI, MCP Servers
• REST APIs, JSON, authentication, and integration troubleshooting
• CI/CD using Azure DevOps
• Debugging, logging, telemetry interpretation, and maintainable documentation