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Support daily AML operational reviews of activity on the Mastercard Network by coordinating follow-up actions, monitoring case progress, and ensuring alignment with global and regional AML standards.
Track and monitor the status of unusual activity cases, escalations and follow-ups across the EEMEA region, maintaining visibility and driving timely completion of outstanding items.
Liaise daily with internal teams and stakeholders to gather inputs and ensure smooth execution of AML compliance processes.
Coordinate communications with customers related to AML/Sanctions documentation, clarifications and other required follow-ups, ensuring timely and professional responses.
Maintain and update internal trackers, dashboards and documentation to support program oversight, reporting requirements, and audit readiness; contribute to ongoing data quality checks and documentation accuracy in support of monitoring activities and compliance reviews.
Assist with the preparation of materials for internal governance processes, such as risk working groups, case reviews, and management reporting cycles.
Support the tracking and coordination of regulatory data requests, ensuring proper documentation, follow-up, and alignment with Mastercard policies.
Support in updating risk control platforms to reflect accurate statuses on cases, Customer changes and product updates
Support in coordinating global due diligence exercises and tracking ongoing remedial actions
Work system alerts driven by unusual activity, sanctions, PEPs, adverse media
Support in key data initiatives across AML and Compliance function, through system tuning; trend analytics; data integrity checks; reporting and tracking
Support in managing data requests from law enforcement and internal stakeholders
Support in providing input to periodic AML Program Risk Assessment
Support in establishing and maintaining AML Compliance Program tracking and metrics to identify trends and establish action items for program preservation and enhancements; provide regular reporting to Global VP and SVP AML, Sanctions, and Exports Control Officer
Support management reporting, presentations, and metrics processes
Education and Required Skills and qualifications:
Bachelor’s degree required, JD or advanced degree.
5-7 years of relevant experience in AML compliance, banking/financial operations or similar role within financial services or fintech.
Strong understanding of core AML concepts, regulatory obligations, and sanctions compliance frameworks (e.g., FATF, OFAC, EU AML directives).
Proven ability to manage task tracking, case coordination and follow-ups in a fast-paced and regulated environment.
Excellent organizational and time management skills, with a strong attention to detail and ability to manage multiple tasks simultaneously.
Experience with suspicious activity monitoring program and case investigations.
Comfortable liaising across departments and working collaboratively with diverse internal stakeholders.
Proven ability to work independently in a fast-paced matrix environment or as a team player and function effectively in a dynamic, fast paced environment while handling multiple projects and consistently meeting deadlines
Strong verbal and written communication skills, including the ability to summarize updates and draft clear, professional responses.
Fluency in English required; additional EEMEA region language skills (Arabic, Turkish, etc.) are highly desirable.
High level of integrity, discretion, and professionalism when handling sensitive information.