Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Minimum Requirements
- Grade: 12 (NQF Level 4) or equivalent.
- 2 years experience as an assistant manager/Related
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Key Responsibilities
Customer Journey:
- Customer centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services.
- Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions)
- Manage all people related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
Closing date: 24 February 2026
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Minimum Requirements
- Grade: 12 (NQF Level 4) or equivalent.
- 2 years experience as an assistant manager/Related
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Key Responsibilities
Customer Journey:
- Customer centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services.
- Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions)
- Manage all people related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
Closing date: 24 February 2026
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Minimum Requirements
- Grade 12 / Matric essential.
- 2–3 years’ supervisory/management experience in retail, preferably clothing/fashion.
- Knowledge of VM, promotions, and stock processes.
- Proven track record of delivering sales and shrink targets.
- Willingness to work retail hours, weekends and public holidays.
Key Responsibilities
Sales & Profitability
- Deliver Clothing department sales and profit targets.
- With the support of the Area Manger - Monitor daily sales reports and take corrective action on underperforming categories.
- Identify opportunities for upselling and promotional execution.
Shrinkage & Security
- Implement shrink control processes (fitting room monitoring, stock rotation, damages).
- Enforce security and loss prevention standards.
- Escalate shrink risks to Store Manager and Area Manager.
Merchandising & Standards
- Execute visual merchandising (VM) and promotional guidelines as directed by PnP Clothing.
- Maintain outstanding floor condition, signage, and displays.
- Ensure promotional and markdown execution is timely and accurate.
Stock Management
- Oversee delivery processes, GRV accuracy and replenishment from backup.
- Manage stock rotation, ensuring correct size availability and seasonal relevance.
- Report stock issues and coordinate markdowns/returns.
Customer Service
- Ensure all customers receive excellent service.
- Respond to escalated queries and complaints courteously and effectively.
- Lead by example in being customer centric and service driven.
People Management
- Lead and motivate the Clothing department team.
- Allocate daily tasks and monitor execution.
- Conduct coaching, performance management and basic disciplinary actions.
- Identify training needs and liaise with HR/Area Manager for development support.
- Give daily/weekly/monthly feedback on scheduling/absenteeism/late coming (edits) to Workforce Manager.
Promotions & Pricing
- Ensure pricing and labelling accuracy.
- Execute promotions and markdowns to Clothing divisional standards.
- Provide feedback on product performance to Area Manager.
Compliance & Administration
- Maintain hygiene, housekeeping and safe working standards in floor and backup.
- With support of the Area Manager - Complete daily, weekly and monthly Clothing admin and reporting.
- Ensure full compliance with store, legal and Clothing business policies.
Closing date: 24 February 2026
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Minimum requirements
- Matric (Grade 12)
- Minimum of 2 – 3 years’ sales experience
- Preference will be given to applicants in similar positions.
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
Key responsibilities
Sales
- Actively seek and engage customer prospects in the store to maximise sales potential
- Provide assistance and information on product features to meet sales target
- Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis
- Identify sales opportunities and prepare sales action plans and schedules to meet specific targets
Customer Service
- Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
- Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
- Collaborate with co-workers to ensure proper customer service is delivered
- Identify and expedite the resolution of customer concerns to maximise satisfaction
Product Knowledge
- Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
- Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers
Administration
- Prepare paperwork to activate and maintain contract services
- Analyse sales reports and interpret information to assist in putting together sales action plans
Leading Self
- Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
- Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals
- Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
- Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities
Closing date: 22 February 2026
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This role is ideal for an individual who is results-driven, eager to learn, and able to take initiative while working collaboratively with others.
- Grade 12, Higher qualification (advantageous)
- 2- 3 years retail experience
- Must be able to pass given assessments at the required level
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must be Matriculated (attach certified copy to application) Must have a valid South African ID (attach copy to application)
- Must have a valid Driver’s license code 08 (attach certified copy of license)
Key Responsibilities:
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Ensure that all administration is completed accurately and timeously
- Analyse, maintain and update relevant information/documentation, take required action when necessary
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services
- Monitor budgets and take required action
- Analyse profitability of department, make recommendations or take required actions
- Optimize stock levels e.g. always in stock, never overstocked through effective ordering
- Manage employees to ensure standards are maintained by competent, motivated employees
Closing Dates - 23 February 2026
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Minimum Requirements:
- Grade 12
- Minimum 2 years experience in a supervisory role
- 1-3 years experience in Butchery and Fish departments
- Sound knowledge of meat cuts, carcass breakdown and production processes
- Strong understanding of food safety and hygiene standards
Key Responsibilities:
Commercial & Financial Management
- Maximise gross margins and departmental profitability
- Control budgets (expenses, turnover, growth targets) and implement corrective action where required
- Monitor and reduce wastage, shrinkage and damages
- Analyse sales performance and identify growth opportunities
- Plan and implement sales promotions to drive volume and margin
Stock & Production Management
- Order and control stock levels to ensure availability without overstocking
- Plan daily and weekly production schedules
- Assist with receiving meat and ensure accurate stock handling
- Control, merchandise and promote stock according to company standards
- Monitor temperature controls and maintain the cold chain
Technical & Operational Execution
- Prepare and break various meat carcasses and prepare fish lines to specification
- Operate all butchery equipment including bandsaw, wrapping machine, vacuum machine, scales, mincing machine and boerewors filler
- Maintain hygiene, housekeeping and safe working standards
- Ensure cleanliness of all butchery equipment and utensils
Leadership & People Management
- Manage and lead employees to ensure efficient department operations
- Drive performance, productivity, and accountability
- Conduct ongoing training and development of team members
- Foster a culture of teamwork, urgency, and excellence
Customer Service Excellence
- Deliver high service levels to maximise customer satisfaction
- Provide product expertise and handle customers courteously and professionally
- Ensure attractive merchandising and presentation standards
Closing Date: 23 February 2026
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Minimum Requirements:
- Bachelor’s Degree (preferable)
- 3+ years’ experience in Retail Buying and Category Management (essential)
- Knowledge of Fresh categories advantageous
- Extensive commercial understanding
- SAP knowledge advantageous
Key Responsibilities:
Strategic Negotiation & Commercial Influence
- Understand negotiating positions, key commercial drivers and desired outcomes to secure sustainable, win-win agreements
- Develop and present fact-based, compelling arguments to build alignment and secure commitment
- Anticipate objections and proactively manage roadblocks through structured counter-negotiation
- Manage disagreements with diplomacy and emotional control, preserving long-term supplier relationships
Category Strategy & Growth
- Develop and recommend category-specific growth strategies aligned to Pick n Pay’s business direction
- Evaluate merchandising plans and assess their financial and operational impact
- Identify performance gaps and recommend data-driven plan adjustments
- Drive process improvements to enhance efficiency, quality and cost optimisation
Category Performance & Execution
- Maintain in-depth knowledge of your category, industry practices and market dynamics
- Analyse competitive landscapes, consumer trends and distribution channels to inform buying plans
- Implement tactical buying strategies that deliver on turnover, margin and growth targets
- Leverage industry trends and market forces to influence merchandising decisions
Supplier Relationship Management
- Build and maintain strong, performance-based supplier partnerships
- Communicate financial metrics and performance criteria clearly and consistently
- Hold suppliers accountable through measurable KPIs
- Develop and execute contingency plans to close performance gaps
Private Brand Strategy
- Execute Private Brand category strategies in alignment with overall category growth objectives
- Ensure commercial viability and competitive positioning of Private Brand offerings
Closing Date: 25 February 2026
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Minimum requirements
- Matric / Grade 12
- 2-4 years relevant retail / inventory experience
Key responsibilities
Merchandising Management
- Executes plano guide 100%
- Rotates stock as per policy/SOP on sales floor and back up area
- Ensures department merchandising and cleanliness standards are maintained.
- Follows standards set down for promotional space
- Follows promotions communications'
- Ensures back up area standards maintained at all times - all stock represented on floor
- Elevates any continuing stock issues to Store Manager
- Ensure department follows H&S standards and processes as per SOP.
- Understand customer needs and communicate these to demand planning
Systems Management
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and
- sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
Customer Services Management
- Handles customer complaints and special customer requests
- Advises customers on products
People Management & Development
- Evaluates the performance of direct reports against agreed objectives and standards
- Reviews staffing requirements and provides input into staff scheduling
- Keeps staff informed of new initiatives, store and department performance
- Keeps staff motivated
- Identifies training needs
- Coaches staff and management
Finance & Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Follows up and controls departmental expenses
- Monitors results and investigates deviations to budget.
- Monitors waste, and ensures procedures are adhered to
Closing Date: 27 February 2026
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Education
- Matric (Grade 12) (NQF 3) — often required or preferred.
- NQF2 Bakery Skills Training
Bakery Qualification
Experience
- Demonstrable bakery experience — essential.
- Previous experience in a Bakery Supervisor or Bakery Manager role.
- Ensure the smooth and efficient running of the Bakery Department.
- Staff scheduling.
- Ordering and control of stock.
- On-going training of staff.
- Maintenance of hygiene and housekeeping standards.
- Train and motivate staff.
- Plan production of products.
- Control wastage.
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Minium requirements
- Matric / Grade 12
- Minimum of 2 years Bakery Supervisory experience advantageous
Key responsibilities
- Merchandising Management
- Food Safety & Hygiene
- Customer Services Management
- Staff Management
- Administration
- SAP System utilisation
Closing date: Thursday 19th February 2026
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Minimum Requirements:
- Grade 12 (tertiary retail/business qualification advantageous)
- Valid Driver’s Licence
- Strong numerical and analytical ability
- Retail experience (advantageous)
- Passion for retail is a must
- Willing to be transferred between stores within the region
Key Responsibilities:
Operational Excellence
- Ensure hygiene, housekeeping and safe working standards are maintained (sales floor and back-up areas)
- Enforce adherence to store policies, SOPs and security procedures
- Maintain merchandise and display standards in line with company guidelines
- Conduct regular quality checks and ensure effective stock rotation (FIFO principles)
- Prevent wastage, shrinkage and damages through disciplined controls
- Support daily store operations to ensure readiness for trade
Commercial & Financial Management
- Assist in driving turnover and achieving sales targets
- Monitor budgets and take corrective action where required
- Analyse departmental profitability and recommend improvement actions
- Identify fast-selling lines and optimise sales opportunities
- Maintain optimal stock levels through effective ordering (in-stock without overstocking)
Administration & Compliance
- Complete all administration accurately and timeously
- Analyse, maintain and update relevant documentation and reports
- Take proactive action where discrepancies or risks are identified
Customer Experience
- Deliver and promote exceptional service standards
- Listen actively to customer needs and provide appropriate products or services
- Resolve queries professionally to enhance customer loyalty
People Management
- Manage and motivate employees to maintain operational standards
- Monitor and develop team performance
- Address underperformance constructively and decisively
- Foster teamwork and positive working relationships
Closing Date: 20 February 2026
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Requirements
- Grade 12
- 1 – 2 years experience in retail experience
- Assertive
- Attention to detail
- Strong communication skills
- Conscientious (by the book)
- Customer minded
- Monitor and develop other’s performance
- Sense of urgency
- Team player
- Thorough/accurate
- PC literate
Key Responsibilities:
- Ensure that hygiene, housekeeping, cold chain and safe working standards and maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are executed timeously and adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Complete all relevant administration/documentation
- Plan and implement sales promotions
- Approach and advise customers on products, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner
- Monitor budgets (expenses, turnover, gross) and take required action
- Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
- Communicate effectively with employees, management, customers and suppliers
- Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
- Manage employees to ensure standards are maintained by competent, motivated employees.
- Supervisors will be required to carry out relevant discipline processes
- Note: All NMBU Supervisors should be multiskilled and be prepared to work in a variety of different departments where required according to the criteria identified in the Multiskilling
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Minimum requirements
- Matric/ Grade 12
- NQF 3 Bakery qualification (preferred)
- Minimum of 3 years Baker experience
- Experience as a Baker/ Bakery Supervisor
- The incumbent may also be expected to perform other duties as assigned from time to time
- This position will require transferability between stores
Key responsibilities
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Closing date: 21 February 2026
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Minimum Requirements:
- Preferably relevant university Degree
- 3+ years retail Buying and Category Management experience essential (Butcheries will be an added advantage)
- Proven and consistent success on financial KPI’s
- Extensive commercial knowledge
- In-depth knowledge of store operations combined with category knowledge and in store execution
- SAP knowledge is an added advantage
Key Responsibilities:
- Understand negotiating position, key drivers, and desired outcomes; develop and present factual, rational, and compelling arguments to build support and gain commitment from other parties; understand when to engage in counter-negotiations to reach win-win outcomes
- Anticipate negotiating roadblocks and objections, ensuring any contractual agreements entered into are structured according to the regulatory controls in place
- Develop and recommend business strategies that target category-specific growth
- Evaluate merchandising plans and their business impact; make recommendations for modifying plans based on findings
- Identify and recommend process improvements that target performance, quality, work efficiency / cost reduction
- Maintain a solid working knowledge of assigned category, industry, and market; use knowledge of industry practices, business trends, distribution methods, and the competitive environment to develop buying plans
- Implement and execute tactical buying plans, ensuring alignment with category-specific growth strategies, as well as Pick n Pay’s overall business strategy
- Integrate with Store Operations and Store teams to drive the implementation of the category plan
- Communicate regularly with suppliers to mutually share financial and other performance criteria; use metrics to identify performance gaps and hold suppliers accountable for achieving financial and other mutually agreed upon goals; develop and implement contingency plans to close performance gaps
- Demonstrate confidence and expertise when interacting with suppliers whilst reinforcing the importance of Pick n Pay’s values, buying strategies and corporate initiatives
- Implement and execute Private Brand category strategy, ensuring alignment with category-specific growth strategies, as well as PnP’s overall business strategy
- Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance of the category
Closing Date: 21 February 2026
Method of Application
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