Senior Automation Engineer - Camunda at Nedbank

Job Purpose

• The Senior Automation Design Practitioner is responsible for designing, developing, and maintaining advanced automation solutions that drive operational efficiency and innovation.
• The practitioner will champion the adoption of automation and low-code platforms across the organization, ensuring alignment with governance standards and best practices set by the Center of Excellence (CoE). 

Job Responsibilities

• Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation
• Develop, Support & Maintenance Automation Solutions 
• Involvement in POT/POC, evaluation of new technologies and functionalities 
• Drive adoption of Technologies 
• Ensure CoE governance and Standards are applied and maintained 
• Determine the current productivity using existing business processes
• Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes
• Calculate the cost benefits of automation
• Document required business case information, including potential risk and risk reduction
• Application of process re-engineering techniques to optimise business processes.
• Evaluate business process performance
• Develop business process improvements
• Test and verify improvements
• Develop implementation processes
• The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements
• Define the automated process
• Develop a solution design
• Improve design to mitigate/eliminate risks
• Interpret the solution design and define process and object design instructions
• Use development techniques and programming language to build the required objects
• Conduct peer coding reviews
• Facilitate user acceptance testing

Core Technical Skills

Camunda (Expert)

• Advanced proficiency in Camunda: workflow design, development, orchestration, and operations

Power Platform (Expert)

• Power Apps: building canvas and model-driven apps
• Power Automate: building medium to complex flows
• Power BI: data modeling, DAX, and dashboard creation
• Copilot Agents: chatbot development and integration
• Dataverse and connectors: understanding of data architecture and integration

Robotic Process Automation (Proficient)

• Advanced proficiency in Blue Prism: process design, object development, control room operations
• Familiarity with UiPath or Automation Anywhere is a plus

Agentic AI & Intelligent Automation (Proficient)

• Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
• Experience with Azure OpenAI or custom GPT-based agents
• Knowledge of prompt engineering, orchestration frameworks, and AI governance

Integration & Development (Proficient)

• REST APIs, webhooks, and custom connectors
• Scripting: Python, JavaScript, or C# for extending automation capabilities
• Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services)

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• NQF Level 7 Qualification in Business Analysis

Preferred Certifications

• Camunda, Power Platform, Azure, Blue Prism etc

Minimum Experience Level

• 3 - 6 years
• 5 years practical experience in business process analysis 
• 2 years practical experience in analysing processes to identify automation opportunities
• Competent software developer with experience on different languages (Java, C#, C++, SQL)
• Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance Risks and Controls
• Microsoft Office
• Relevant Software and system Knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Execution
• Driving Innovation
• Facilitating Change
• Operational Decision Making
• Customer Focus
• Communication
• Building Partnerships