Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.
Key Deliverables
- Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance {motor vehicles/yellow} goods.
Job Responsibilities
- Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
- Analyse/Assess individual and juristic financial statements.
- Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
- Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
- Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
- Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
- Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
- Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
- Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes
Minimum Experience Level
- Minimum 5 years' experience in a Credit role in a Banking environment
- Minimum 5 years' experience Analysing and Assessing individual and juristic financials.
Preferred Qualification
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
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Job Purpose
- We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.
Key Deliverables
- Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.
- Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.
Job Responsibilities
- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
- Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
- Provide feedback daily/weekly/ monthly
- Meet clients' expectations by resolving queries within turnaround times.
- Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
- Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
- Sharing knowledge with all stakeholders.
- Manage own efficiency by drafting and implementing team's strategies.
- Enhance processes by constantly seeking innovative improvements to the credit systems.
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Generate innovative ideas and share knowledge.
Minimum Experience Level
- Minimum 5 years' experience in a Credit role in a Banking environment
- Minimum 5 years' experience collecting Arrears or Excess accounts
Preferred Qualification
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
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Job Purpose
- Apply domain-specific expertise in machine learning, data mining, and information retrieval to architect and build highly specialized and advanced analytic engines and services, pushing the boundaries of knowledge in the field and providing expert guidance to the enterprise.
Job Responsibilities
- Design and develop high-quality, reusable features for business-critical ML models.
- Apply advanced machine learning techniques (e.g., supervised, unsupervised, deep learning) to solve complex business problems.
- Conduct data discovery and exploratory analysis to identify valuable features and patterns.
- Contribute to the feature store lifecycle, including documentation, versioning, and governance.
- Apply graph-based techniques to model relationships and extract features for downstream ML tasks.
- Monitor and continuously improve deployed models, ensuring performance, fairness, and ethical compliance.
- Implement design of experiments, hypothesis testing, and model validation strategies.
- Build and maintain scalable, production-grade data pipelines for feature computation and model training.
- Transform raw data into clean, structured, analytics-ready datasets using modern data engineering tools (e.g., dbt, Airflow, Spark).
- Engineer real-time and batch data workflows to support ML and analytics use cases.
- Collaborate with other data engineers and scientists to ensure seamless integration of features into model pipelines.
- Implement data quality checks, monitoring, and validation processes to ensure reliability and trust in analytical outputs.
- Optimize data workflows for performance, cost-efficiency, and maintainability across cloud and on-prem environments.
- Translate complex data narratives into actionable business insights.
- Work closely with business stakeholders to understand requirements and deliver data-driven solutions.
- Architect analytical systems that support business strategy, objectives, and values.
- Contribute to use case roadmaps and prioritization aligned with strategic goals.
- Stay abreast of developments in ML, analytics engineering, and data infrastructure to drive innovation.
- Mentor junior data scientists and contribute to quality assurance across the team.
- Collaborate cross-functionally with data science, engineering, BI, and business teams.
- Promote ethical AI practices and ensure models in production are aligned with responsible AI principles.
- Support Nedbank’s culture-building and corporate responsibility initiatives.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BSC Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification
- Masters Degree Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification.
Preferred Certifications
Minimum Experience Level
- 7 years’ plus experience in a statistical and/or data science role.
Type of Exposure
- Data Science
- ML Engineering
- Data Warehousing
- Advanced analytics
- Marketing analytics
- Financial analytics
- Presentations skills
- Predictive analytics
- Data mining
- Strategy formulations
Technical / Professional Knowledge
- Strong proficiency in Python (required), with experience in R, Scala, or SQL.
- Experience with distributed computing tools (e.g., Spark, Ray) and cloud platforms.
- Familiarity with graph databases (e.g., Neo4j, TigerGraph) and graph analytics.
- Deep understanding of the data science lifecycle and analytics engineering principles.
- Experience in the financial services domain, with knowledge of regulatory and business-specific data contexts.
- Excellent communication skills and ability to work in cross-functional teams.
- Exposure to feature store platforms, ML model deployment, and MLOps practices.
Behavioural Competencies
- Strong problem-solving skills
- Good communication skills
- Ability to work in teams
- Decision Making
- Innovation
- Continuous Improvement
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Job Purpose
- To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen. This role needs two strong candiates to join us.
Job Responsibilities
- Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies
- 30% of the responsibilities involve team leadership, while the remaining 70% necessitate a hands-on contribution
- Develop solutions using knowledge of the technologies
- Ensure ongoing availability within the SLA requirements
- Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
- Identify further opportunities for use of the technologies
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
- Stay abreast of developments in field of expertise, ensuring personal and professional growth
- Understand and embrace the Nedbank vision and values, leading by example
- Seek opportunities to improve business processes, models and systems
- Participate in Research and Development related to specific
- Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements
- Provide problem solving in high impact incidents
- Present to stakeholders on any impact or change to multiple technologies
- Engage with vendors related to multiple technologies
- Meet bank's needs by presenting on the exploitation of the technologies
- Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided
- Expand IP beyond own technology speciality
- Break down components of end to end design and defined logical units of work
- Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design
- Ensure test strategy covers full end to end design
- Provide integration solutions and validate the technical component design
- Review and approve component designs
- Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems
- Provide the application flow
- Document and maintain the end to end design
- Build end to end design and release to stakeholders
- Ensure alignment to IT strategy to architecture roadmaps
- Upskill all stakeholders. Lead end to end design on project
- Ensure awareness of Group Technology initiatives and standards
- Support the achievement of the business strategy, objectives and values
- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team
- Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Essential Certifications
Minimum Experience Level
- 10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas
Technical / Professional Knowledge
- Banking knowledge
- Business Acumen
- Business writing
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Cluster Specific Operational Knowledge
- Mentoring
- Information Technology concepts
- System Development Life cycle(SDLC)
- Role relevant related technologies
- Service orientated Architecture (SOA)
- IT Solutions Architecture
- IT Infrastructure Architecture
- Knowledge across multiple technologies
- IT Risk and security principes
- Usability and GUI techniques
- Multiple operating system
- Systems Analysis and design
Behavioural Competencies
- Earning Trust
- Communication
- Collaborating
- Decision Making
- Initiating Action
- Innovation
- Work Standards
- Technical/Professional Knowledge and Skills
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Job Purpose
- To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
- To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers
Job Responsibilities
- Technical experience as a Developer
- DevOps experience
- Intricate knowledge of the technical architecture of Front Arena
- Experience with Front Arena integration development
- Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
- Design and develop project solutions
- Grow the teams’ skills and knowledge
- Assist developers with how to solve technical solution
- Provide guidance to stakeholders in terms of expertise and experience
- Guide and practice code design, analysis and integration to ensure effective application of technology
- Conduct Technology Reviews of code and design quality assurance
- Drive assets health in the relevant technologies or domains
- Define and review Patterns / practices/standards in application of technology or domain
- Guide Code Branching and Merging
- Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
- Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Participate in special interest groups and confrerences relating to these assets
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Assist with and apply troubleshooting to resolve issues
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Conduct internal knowlege sharing sessions
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
- Conduct self development both by mentoring others and being mentored
- Participate in the talent management practise of the Engineering stream
Essential Qualifications - NQF Level
Preferred Qualification
- Diploma / Certificate relevant
Preferred Certifications
- Certificate in relevant solution design methodologies where available
Minimum Experience Level
- Min 5 years IT experience
Technical / Professional Knowledge
- Information Technology (IT) Architecture
- IT Infrastructure Architecture
- IT / Banking knowledge
- Systems design
- Requirements analysis
Behavioural Competencies
- Decision Making
- Managing Work
- Quality Orientation
- Building Partnerships
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
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Job Purpose
- The Senior Automation Design Practitioner is responsible for designing, developing, and maintaining advanced automation solutions that drive operational efficiency and innovation.
- The practitioner will champion the adoption of automation and low-code platforms across the organization, ensuring alignment with governance standards and best practices set by the Center of Excellence (CoE).
Job Responsibilities
- Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation
- Develop, Support & Maintenance Automation Solutions
- Involvement in POT/POC, evaluation of new technologies and functionalities
- Drive adoption of Technologies
- Ensure CoE governance and Standards are applied and maintained
- Determine the current productivity using existing business processes
- Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes
- Calculate the cost benefits of automation
- Document required business case information, including potential risk and risk reduction
- Application of process re-engineering techniques to optimise business processes.
- Evaluate business process performance
- Develop business process improvements
- Test and verify improvements
- Develop implementation processes
- The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements
- Define the automated process
- Develop a solution design
- Improve design to mitigate/eliminate risks
- Interpret the solution design and define process and object design instructions
- Use development techniques and programming language to build the required objects
- Conduct peer coding reviews
- Facilitate user acceptance testing
Core Technical Skills
Camunda (Expert)
- Advanced proficiency in Camunda: workflow design, development, orchestration, and operations
Power Platform (Expert)
- Power Apps: building canvas and model-driven apps
- Power Automate: building medium to complex flows
- Power BI: data modeling, DAX, and dashboard creation
- Copilot Agents: chatbot development and integration
- Dataverse and connectors: understanding of data architecture and integration
Robotic Process Automation (Proficient)
- Advanced proficiency in Blue Prism: process design, object development, control room operations
- Familiarity with UiPath or Automation Anywhere is a plus
Agentic AI & Intelligent Automation (Proficient)
- Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
- Experience with Azure OpenAI or custom GPT-based agents
- Knowledge of prompt engineering, orchestration frameworks, and AI governance
Integration & Development (Proficient)
- REST APIs, webhooks, and custom connectors
- Scripting: Python, JavaScript, or C# for extending automation capabilities
- Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services)
Essential Qualifications - NQF Level
Preferred Qualification
- NQF Level 7 Qualification in Business Analysis
Preferred Certifications
- Camunda, Power Platform, Azure, Blue Prism etc
Minimum Experience Level
- 3 - 6 years
- 5 years practical experience in business process analysis
- 2 years practical experience in analysing processes to identify automation opportunities
- Competent software developer with experience on different languages (Java, C#, C++, SQL)
- Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance Risks and Controls
- Microsoft Office
- Relevant Software and system Knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Execution
- Driving Innovation
- Facilitating Change
- Operational Decision Making
- Customer Focus
- Communication
- Building Partnerships
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Job Purpose
- Nedbank is seeking a Digital Design Lead to elevate creative thinking, design quality, and confidence across the design team. The role focuses on ensuring digital marketing and brand led content is conceptually strong, consistently on brand, and delivers meaningful business impact.
- The Digital Design Lead guides and challenges designers to continually improve the quality of their work, while remaining closely involved in the development and delivery of creative outputs.
Job Responsibilities
Creative leadership and quality
- Lead and elevate conceptual thinking across the digital design team, ensuring work is insight driven, strategically sound, and aligned to Nedbank’s brand and marketing objectives.
- Guide and mentor designers, setting and maintaining high standards for creative quality, craft, and originality.
- Translate briefs into strong creative ideas and guide their expression across digital marketing channels and formats.
- Create an environment that encourages designers to challenge ideas, test thinking, and refine work.
- Lead and participate in creative reviews, providing clear, constructive, and actionable feedback.
- Champion best practice, emerging trends, and evolving digital marketing and design standards.
Design contribution
- Contribute to hands on design execution, particularly on concept driven, complex, or high priority digital marketing initiatives.
- Step into the work when needed to resolve creative challenges or elevate overall output.
Collaboration and stakeholder engagement
- Engage stakeholders and creative partner agencies at key creative moments, working collaboratively with the Production and Delivery team.
- Work closely with digital channel teams and the Copywriting team to ensure creative intent is carried through execution.
- Collaborate with senior design leadership to align on creative direction, priorities, and quality standards.
People Specification
Essential Qualifications - NQF Level
- Diploma
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor of Arts: Marketing , Bachelor of Commerce: Marketing
Preferred Certifications
Minimum Experience Level
- +5 years’ experience in a senior digital design role
- Demonstrated experience mentoring, guiding, or leading other designers.
Technical / Professional Knowledge
- Strong understanding of digital design for marketing across platforms
- Advanced working knowledge of Adobe Creative Suite, digital design workflows, and the effective use of AI enabled creative tools to enhance design quality and efficiency.
- Strong understanding of visual communication, layout, and brand application across digital channels.
Behavioural Competencies
- Strong conceptual thinker with a clear point of view on creative quality and brand expression.
- Confident in leading creative feedback, critique, and constructive discussions.
- Collaborative, professional team player with the ability to influence and guide others.
- Quality driven, detail oriented, and committed to continuous improvement and leading by exam
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Job Purpose
- To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.
Job Responsibilities
- Analyse problems and formulate solution based on organisations boundaries, architectures and constraints: Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
- Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
- Collaborate and communicate and obtain buy-in from key stakeholders.
- Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
- Flesh out designs and contribute to functional and non-functional requirements.
- Assist software designers with lower level designs.
- Troubleshoot issues relating to technical delivery.
- Design with a holistic, robust and sustainable mindset.
- Apply a product management mindset (long term thinking).
- Mentor and coach software engineering practitioners.
- Keep abreast of the technical landscape on how it fits together.
- Understand constraints and risk and make the necessary trade-offs.
- Influence and negotiate with key stakeholders.
- Craft the end to end solution taking into consideration: people, technology, systems and data.
- Future proof end to end solutions as far as possible within the organisation constraints.
- Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
- Grow the engineering lead practice through contributing to the engineering lead chapter.
- Drive organisational alignment across areas of accountability
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
Essential Qualifications - NQF Level
Preferred Qualification
- BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)
Preferred Certifications
- Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent
Minimum Experience Level
- Min 8 Years experience in similar roles.
- Solution Architecture experience is non- negotiable.
Technical / Professional Knowledge
- IT Architecture
- IT Concepts
- Systems Analysis and design
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Decision Making
- Collaborating
- Innovation
- Influencing
- Managing Work
- Continuous Learning
- Coaching
Closing date: 15 May 2026
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Role Purpose
- The Specialist: Talent Assessment will leverage deep subject matter expertise in talent assessment and sound business contextual understanding to advise, design, implement and manage assessment solutions across the talent lifecycle.
- This includes supporting recruitment, talent identification, development, succession, wellbeing, organisational effectiveness, and culture through innovative, ethical and data driven assessment practices.
Key Responsibilities
- Serve as a trusted advisor to business and HR stakeholders on all aspects of talent assessment and measurement.
- Design, implement and manage integrated assessment solutions at individual, team, and organisational level aligned to business and talent strategies.
- Translate talent and portfolio strategies into practical, fit for purpose assessment approaches that deliver measurable business impact.
- Provide analytical, evidence based insights and recommendations using assessment data to support placement, succession, development, DEI and team performance decisions.
- Lead the end to end implementation of assessment solutions, ensuring validity, reliability, fairness and best fit measurement.
- Stay at the forefront of global trends, emerging technologies, and innovative methodologies in talent assessment, including digital and AI enabled tools.
- Drive an exceptional candidate and employee experience through assessment practices that create value beyond selection, supporting learning and development.
- Collaborate across the broader people value chain, including recruitment, organisational effectiveness, learning and development, wellbeing, and workforce planning.
- Participate in agile delivery teams, contributing to HR transformation initiatives and ensuring delivery on time, within budget, and to quality standards.
- Manage and collaborate with external assessment vendors, overseeing procurement, partnerships, performance and compliance.
- Ensure all assessment practices adhere to legal, ethical, professional, and regulatory standards.
- Identify and proactively manage assessment, operational and compliance risks.
- Oversee and mentor psychometric interns, supporting their professional development and integration into the team.
- Contribute to continuous improvement, peer reviews and the advancement of the organisation’s overall talent assessment practice.
Qualifications & Experience
- Honours Degree in Industrial Psychology or related field (required).
- Master’s Degree in Industrial Psychology (preferred).
- HPCSA registration as Psychometrist (Independent Practice) (required); Psychologist registration (preferred).
- Minimum of 5 years’ experience in talent assessment, talent management, or a related field.
- Proven expertise in designing, implementing and interpreting integrated assessment solutions.
- Strong experience with assessment data analytics, insight generation, and reporting.
- Experience in project management and working within agile delivery environments.
- Solid understanding of assessment best practices, including psychometrics, assessment centres, and competency based assessment.
- Working knowledge of South African labour legislation and ethical guidelines related to assessments.
- Experience mentoring interns or junior professionals is advantageous.
- Proficiency in assessment platforms, Microsoft Office and analytics tools (Excel / Power BI advantageous).
Key Competencies
- Strong analytical and critical thinking capability
- Excellent stakeholder engagement and consulting skills
- Clear, confident communication and presentation ability
- High attention to detail and quality
- Innovative, forward thinking and solutions oriented mindset
- Ability to influence and partner at all organisational levels
Behavioural Competencies
- Planning and Organizing
- Business Acumen
- Continous Improvement
- Innovation
- Managing Relationships
- Building Talent
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Job Purpose
- We are seeking a hands-on Systems Engineer II to join a high-performing operations team responsible for managing the F5 (Application Delivery Management) platform. This role supports critical enterprise infrastructure, ensuring high availability, performance, and security of application traffic across the bank.
- The successful candidate will play a key role in production support, platform management, and incident resolution, while collaborating with cross-functional teams and engaging stakeholders at various levels.
Job Responsibilities
- Monitor platform performance and conduct health checks
- Support incidents, troubleshoot issues, and drive resolutions
- Participate in deployments and change activities
- Configure and maintain F5 solutions and scripts
- Provide input into root cause analysis and improvements
- Engage stakeholders during incidents and operations
- Participate in a 24/7 standby rotation
Essential Qualifications - NQF Level
Minimum Experience Level
- 5+ years’ IT experience.
- Proven hands-on production support experience in enterprise environments.
- Strong troubleshooting and operational support capability.
- Willingness to work on-call and after hours.
- F5 experience or certifications
- Exposure to networking, infrastructure, or load balancing.
- Scripting or automation knowledge
Working Conditions
- Standby rotation (every 2–3 weeks)
- After-hours support required
- Overtime managed via time-off-in-lieu
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Job Purpose
- Strengthen the Group’s capability to actively manage credit portfolios through advanced quantitative analytics, strategic insight, and the development of analytical frameworks that optimise the Group’s risk‑return profile.
- The incumbent will elevate the effective use of credit analytics across the Group, ensuring alignment to the business units’ risk appetite and Nedbank’s strategic objectives.
Job Responsibilities
Credit Portfolio Analytics and Framework Development
- Design, develop, and maintain advanced analytical tools and models that support Group‑wide credit portfolio monitoring and decision‑making.
- Enhance and operationalise the Group’s credit portfolio analytics framework, ensuring it is forward‑looking, robust, and aligned to strategic requirements.
- Conduct deep‑dive quantitative analyses into credit portfolios to identify emerging risks, structural imbalances, and optimisation opportunities.
Machine Learning Framework and Advanced Modelling
- Lead the development of the Group’s Machine Learning (ML) modelling framework for credit risk and analytics.
- Establish standards, governance, documentation practices, and validation approaches for ML model development within the bank.
- Develop and prototype ML‑based models that support improved origination, forecasting, early‑warning indicators, behavioural analysis, and risk‑return optimisation.
- Collaborate with stakeholders to ensure ML solutions are scalable, explainable, ethical, and compliant with regulatory expectations, where necessary.
- Drive the adoption of ML techniques in areas where they provide demonstrable uplift over traditional modelling approaches, while maintaining rigorous controls and interpretability.
Management Information, Reporting, and Portfolio Tilt
- Produce high‑quality management information, analytical insights, and reporting that inform senior and executive stakeholders.
- Provide actionable recommendations on portfolio tilt strategies aimed at improving the Group’s risk‑return outcomes.
- Measure the performance and effectiveness of portfolio tilt initiatives, ensuring continuous feedback and refinement.
Risk Appetite, Returns, and Active Credit Portfolio Management
- Enhance methodologies and metrics related to asset return calculations and portfolio profitability.
- Strengthen risk‑return analytics to enable predictive, scenario‑based views of the credit risk landscape.
- Support the execution and continuous enhancement of Active Credit Portfolio Management across all lending portfolios.
- Contribute to the evolution of risk appetite frameworks, calibration methodologies, and the interpretation of appetite metrics across business units.
Stakeholder Engagement and Influence
- Build and maintain strong working relationships with stakeholders across Group Risk, BU risk teams, Finance, Strategy, and Credit Data Systems.
- Act as a trusted analytical partner, ensuring outputs are clear, credible, and action‑oriented.
- Provide insight and analytical support at GRA Manco forums to promote a cohesive and scalable Group Risk capability.
Team Development and Knowledge Sharing
- Lead or contribute to cross‑functional analytical projects that advance Group Risk capabilities.
- Mentor and support junior analysts, developing technical and business acumen within the team.
- Share best practices, knowledge, and insights to drive continuous improvement and analytical maturity.
Continuous Learning and Conduct
- Keep abreast of developments in quantitative analytics, credit risk, statistical techniques, modelling approaches, and emerging industry trends.
- Demonstrate Nedbank’s values and behaviours through consistent professionalism and collaboration.
- Ensure the delivery of services that meet or exceed internal client expectations.
Preferred Qualification
- A degree in Mathematics, Financial Mathematics, Statistics, Economics, Finance, Actuarial Science, or a quantitative discipline (e.g., engineering).
Minimum Experience Level
- Minimum of 6 years’ experience in quantitative credit risk, portfolio analytics, or related disciplines within banking or financial services.Proven experience in developing quantitative tools, credit risk modelling, risk‑return analytics, and portfolio insights.
Types of Exposures
- Strong critical thinking and problem‑solving ability.
- High level of curiosity, analytical rigour, and intellectual independence.
- Excellent communication and presentation skills, tailored for senior stakeholders.
- Ability to work collaboratively in a high‑performance team environment.
Technical / Professional Knowledge
- Strong proficiency in statistical and analytical tools such as Python, R, SAS, SQL, or similar.
- Solid understanding of credit risk metrics, credit lifecycle dynamics, and portfolio management principles.
- Experience in designing analytical models, dashboards, and performance measurement frameworks.
- Ability to translate complex quantitative outputs into clear, actionable business insights.
Behavioural Competencies
- Applied Learning
- Coaching
- Communication
- Collaborating
- Decision Making
- Continuous Improvement
- Quality Orientation
- Technical/Professional Knowledge and Skills
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Job Purpose
- To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value
Job Responsibilities
- Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
- Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
- Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
- Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
- Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
- Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
- Be proactive in client interaction by adding value through financial solutioning.
- Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
- Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
- Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
- Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
- Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
- Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
- Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
- Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
- Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
- Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.
Essential Qualifications - NQF Level
Preferred Qualification
- BCom (Financial Management/ Accounting)/ BSc Agri)
Preferred Certifications
Minimum Experience Level
Technical / Professional Knowledge
- Communication Strategies
- Negotiation skills
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Data Analysis and Interpretation
- Relevant software and systems knowledge
Behavioural Competencies
- Account Planning
- Targeting Sales Opportunities
- Driving Successful Customer Engagements
- Sales Negotiation
- Business Acumen
- Building Trusting Relationships
Closing Date: 15 May 2026
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Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Minimum Experience Level
- 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
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Job Purpose
- To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.
Job Responsibilities
Nedbank Goals:
- Grow market share; ensure client acquisition, retention and cross-selling of bank products.
- Support the achievement of the business strategy, objectives and values.
- Achieve entrenched sales objectives and targets for branch/ market.
- Manage all sales related leads efficiently and timeously .
- Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
- Drive needs-based selling through the sales staff.
- Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
- Drive client acquisition and increase digital market activity across the community.
- Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
- Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
- Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
- Ensure engaged, cared-for and focused employees.
Client Engagement:
- Ensure best rated (#1) in client service and satisfaction.
- Ensure direct report team deliver world class service by effective use of client experience measurement tools.
- Entice clients to digital and self-service and ensure digital adoption.
- Ensure that clients shift to self-service and digital channels.
- Understand client needs and deliver great client service to ensure client satisfaction.
Risk & Operations:
- Ensure compliance to operational and legislative requirements.
- Achieve minimum performance on Risk & Compliance audits.
- Ensure all compliance on mandatory training is completed timeously.
- Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
- Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
- Achieve effective BROTA compliance.
- Manage Frauds and Losses for Branch/ market.
- Ensure Banking Hall complies with OHASA standards.
- Ensure adherence to process mandates limits.
- Ensure all equipment is maintained.
- Manage AML sustainability objectives.
- Achieved the required standards for monitoring assessments.
- Manage all Operations Housekeeping standards.
Lead:
- Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
- Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
- Engage team on performance through regular performance discussions on personal and business goals.
- Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
- Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
- Ensure and lead consequence management, discipline and effective employee relations.
- Manage and track staff performance and apply corrective action where applicable.
- Manage staff leave requirements.
- Manage staff on-boarding process for staff to become proficient.
- Build trusting working relationships with subordinates, managers and support departments through regular engagements.
- Manage staff resources to ensure team efficiency, productivity and full participation.
Essential Qualifications - NQF Level
Preferred Qualification
- An approved FAIS qualification (i.e. Banking or Sales)
Minimum Experience Level
- 1 - 2 years Team Leader Sales and service banking experience
Technical / Professional Knowledge
- Relevant regulatory knowledge
- Customer service principles
- Staff resource planning
- Change management
- Governance, Risk and Controls
- Nedbank policies and procedures
Behavioural Competencies
- Coaching the Sales Team
- Delegation and Empowerment
- Motivating the Sales Team
- Creating a Culture of Trust
- Building Customer Relationships
- Guiding Sales Transformation
- Broadening Business Value
go to method of application »
Job Purpose
- To provide lending solutions, client service, as well as to educate clients on the convenience, security and functionality of these solutions; in order to meet business goals and exceed client expectations.
Job Responsibilities
- Respond to client needs by offering the right service and solution.
- Nurture strong, long-standing client relationships.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on the convenience, security and functionality of self-service solutions.
- Provide knowledgeable client service that fosters mutual trust and confidence.
- Discover client's needs through connecting, understanding and delivering financial solutions with care.
- Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Identify cross-selling opportunities through client engagement and quality conversations.
- Facilitate the sales process by informing clients of the product features and benefits.
- Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
- Provide complete solution to clients by networking and collaborating with internal stakeholders.
Essential Qualifications - NQF Level
Preferred Qualification
- Bachelor of Commerce/Finance/Investments/Economics
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 3 - 6 years' experience in a Structured Lending/Retail Banking/Client Service/Sales environment.
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Relevant regulatory knowledge
- Industry trends
- Business terms and definitions
- Communication Strategies
- Relevant software and systems knowledge
- Decision-making process
- Banking knowledge
- Governance, Risk and Controls
- Banking procedures
Behavioural Competencies
- Advancing Sales Discussions
- Building Customer Loyalty
- Work Standards
- Collaborating
- Communication
- Managing Work
Closing Date - 20 May 2026
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Job Purpose
- Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
Job Responsibilities
Client Engagement:
- Respond to client needs by offering the right service and solution.
- Build client trust by applying your expertise and experience to do good for your client.
- Educate clients and potential clients on how to subscribe and service their account.
- Treat clients with respect, build trust, show care and humility in all client interactions.
- Help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Entrench clients and deliver value through cross selling.
- Facilitate the sales process by informing clients of the product features and benefits.
- Document client needs analysis and provide corresponding product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
- Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
- Collaborate with internal stakeholders to provide complete financial solutions for clients.
- Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
- Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
- Act with a client first mindset in all client engagements.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
- Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
- Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
- Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
- Support the achievement of the sales and service strategy objectives and values.
- Enable Nedbank's strategy of being financial experts who do good.
- Covert leads into sustainable business for Nedbank in a responsible manner.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
- Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
- Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
Essential Qualifications - NQF Level
Preferred Qualification
- FAIS Approved Qualification
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Sales, Relationship experience
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
go to method of application »
Job Purpose
- To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.
Job Responsibilities
- Adhere to the daily schedule to ensure that targets are met by following the work plan.
- Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
- Escalate all unresolved queries to management by logging the case on the system.
- Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
- Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Understand the nature of the client's query by reiterating the key points raised by the client.
- Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.
Requirements
- Successfully completed Matric / Grade 12 / National Senior Certificate a must
- Min 1 - 2 Years' Call Centre experience within the Services team
- Clear ITC and Criminal Record a must
- Basic computer knowledge
- Good Command of English, written and spoken
- Basic Numerical Ability
Technical / Professional Knowledge
- Administrative procedures and systems
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Building Customer Loyalty
- Communication
- Technical/Professional Knowledge and Skills
- Managing Work
- Adaptability
- Quality Orientation
Closing Date - 18 May 2026
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Job Purpose
- The DB2MVS Platform Owner is responsible for the overall ownership, stability, security, performance, and strategic direction of the Db2 for z/OS platform, ensuring effective governance and collaboration across stakeholders.
Job Responsibilities
- Own the platform end-to-end including:
- platform governance, platform lifecycle, strategic direction, deployment of new services and,
- platform availability and stability
- Work with the infrastructure integrators to ensure that designs and blue-prints incorporate best practises
- Approve all designs and blueprints specific to the platform domain
- Identify, prioritise and implement platform improvement opportunities
- Responsible for the overall service definition and delivery
- Work across platform domains to coordinate and ensure that the platform is correctly integrated, implemented and monitored
- Evaluate non-functional requirements
- Establish good vendor relationships with regards to strategic direction and support of platform
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
Preferred Qualification
- IT Related Degree or Diploma
Preferred Certifications
- Platform Specific Certifications
Minimum Experience Level
- 8–10+ years experience in DB2 for z/OS in enterprise, including ownership, governance and design assurance responsibilities
- Owning a critical production DB2 environment
- Working across multiple mainframe domains
Being accountable for:
- Platform stability
- Standards compliance
- Production readiness
go to method of application »
Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Minimum Experience Level
-
1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
Closing Date- 15 May 2026
go to method of application »
Job Purpose
- To identify, implement, structure, develop and execute profitable Trade and Structured Trade Finance solutions for the Structured Commodity Finance team, in line with Nedbank business strategy.
Job Responsibilities
- Achieve financial results set by management by assisting principals in securing mandates which contribute to improved client service.
- Assist principals in the structuring of deals and advising of clients on funding options by originating, arranging, implementing and refinancing of Trade and Structured Trade Finance transactions for clients cost effectively, on time and within risk parameters.
- Maintain market share of Trade and Structured Trade Finance deals being accepted and implemented through client pitches.
- Compile credit papers for presentation to Credit Committee for new and existing deals and assisting LMO, Finance and other stakeholders on the implementation of deals.
- Assist with the cross-selling of other products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality, cost, business expectations and compliance.
- Support effective execution of transactions with complying with risk standards, monitoring and taking corrective action when required by modelling, researching, analysing investment proposals and executing legal agreements.
- Improve deal origination by providing multidisciplinary solutions, identifying and resolving work problems and delivering the required output to clients.
- Ensure deals are implemented appropriately and adhere to policies, procedures and regulatory requirements by developing, maintaining, and running risk and pricing models.
- Build and maintain sound professional relationships by understanding client needs and consistently meeting their needs.
- Develop collaborative client and internal relationships by providing high quality advice, execution and delivery on new and existing transactions meeting business needs.
- Meet and exceed client needs constantly by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. GRO and Africa Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Chartered Accountant , Chartered Financial Analyst (CFA),Master Degree in Sciences or Legal.
Essential Certification
Minimum Experience Level
Technical / Professional Knowledge
- Microsoft Office
- Nedbank culture and values
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
Behavioural Competencies
- Building Partnerships
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
go to method of application »
Job Purpose
- To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
- To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers
Job Responsibilities
- Technical experience as a Developer
- DevOps experience
- Intricate knowledge of the technical architecture of Front Arena
- Experience with Front Arena integration development
- Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
- Design and develop project solutions
- Grow the teams’ skills and knowledge
- Assist developers with how to solve technical solution
- Provide guidance to stakeholders in terms of expertise and experience
- Guide and practice code design, analysis and integration to ensure effective application of technology
- Conduct Technology Reviews of code and design quality assurance
- Drive assets health in the relevant technologies or domains
- Define and review Patterns / practices/standards in application of technology or domain
- Guide Code Branching and Merging
- Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
- Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Participate in special interest groups and confrerences relating to these assets
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Assist with and apply troubleshooting to resolve issues
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Conduct internal knowlege sharing sessions
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
- Conduct self development both by mentoring others and being mentored
- Participate in the talent management practise of the Engineering stream
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Diploma / Certificate relevant
Preferred Certifications
- Certificate in relevant solution design methodologies where available
Minimum Experience Level
- Min 5 years IT experience
Technical / Professional Knowledge
- Information Technology (IT) Architecture
- IT Infrastructure Architecture
- IT / Banking knowledge
- Systems design
- Requirements analysis
Behavioural Competencies
- Decision Making
- Managing Work
- Quality Orientation
- Building Partnerships
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
go to method of application »
Job Purpose
- To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.
Job Responsibilities
- Design scalable, secure, and resilient solutions for the Generic Lending Platform using Java 17, Spring Boot, microservices, distributed systems, metadata‑driven architecture, and modern integration patterns.
- Architect, optimize, and support containerized workloads on OpenShift, including CI/CD pipelines, observability, performance tuning, and adoption of container best practices.
- Design and govern REST APIs, SOAP services, Kafka/event-driven components, DB2/PostgreSQL data structures, JSON/XML schemas, and system resilience mechanisms to ensure reliable end-to-end platform behavior.
- Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
- Collaborate and communicate and obtain buy-in from key stakeholders.
- Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
- Flesh out designs and contribute to functional and non-functional requirements.
- Assist software designers with lower level designs.
- Troubleshoot issues relating to technical delivery.
- Design with a holistic, robust and sustainable mindset.
- Apply a product management mindset (long term thinking).
- Mentor and coach software engineering practitioners.
- Keep abreast of the technical landscape on how it fits together.
- Understand constraints and risk and make the necessary trade-offs.
- Influence and negotiate with key stakeholders.
- Craft the end to end solution taking into consideration: people, technology, systems and data.
- Future proof end to end solutions as far as possible within the organisation constraints.
- Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
- Grow the engineering lead practice through contributing to the engineering lead chapter.
- Drive organisational alignment across areas of accountability
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
Essential Qualifications - NQF Level
Preferred Qualification
- BSc (Computer Science), BCom (Information Systems).
- Professional Qualification Level 6 (Look at new degree naming conventions)
Preferred Certifications
- Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent
Minimum Experience Level
Technical / Professional Knowledge
- IT Architecture
- IT Concepts
- Systems Analysis and design
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Job Purpose
The Centre of Excellence (CoE) Specialist is a seasoned BA who will work in the BA Practice where we are responsible to:
- Manage the delivery of business analysis standards, practices, methods and techniques.
- Support the BA Practices that own and evolve the enterprise purpose of the business analysis discipline by setting standards, frameworks, and ways of working.
- Build and uplift the BA capability - ensuring consistency, quality, and maturity at scale.
- Continuously modernise the craft in alignment with business, technology, and people strategies.
Job Responsibilities
- Modernise and evolve BA practices to support agile, product-led, customer-centric delivery from strategy to execution.
- Define, maintain, and continuously improve BA standards, frameworks, templates, and guardrails aligned to strategy and best practice.
- Uplift the BA capability through structured skills assessments, training, learning pathways, coaching, mentoring, onboarding and clear role expectations.
- Embed data-led and AI-enabled analysis capabilities into BA standards and delivery practices (e.g., data literacy, metrics, management information definition, governance-by-design, and responsible AI),
- Partner with Tribes, Squads, Technical Product Owners and cross-functional practices to enable consistent ways of working while allowing contextual flexibility rather than centralised control.
- Enable quality delivery of business analysis across the organisation by providing consulting support across the requirements lifecycle, processes, and toolsets.
- Establish and lead Communities of Practice that connect practitioners, enable knowledge sharing, and continuously evolve standards, skills, and ways of working across the practice.
- Communicate regularly and transparently with practitioners and stakeholders to share direction, progress, decisions, and insights that enable alignment, clarity, and continuous improvement across the practice.
- Stay informed by industry trends, research, and thought leadership to continuously evolve the practice and keep it aligned with emerging best practices and future needs.
- Manage the IIBA® partnership by ensuring effective engagement, ethical use of IIBA resources, alignment with professional standards, and maximising value for the practice through learning, certification, and thought leadership opportunities
Essential (required minimum)
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Certified Business Analyst Professional (CBAP IIBA®)
Preferred Qualification
- IIBA Endorsed Certification – e.g. FTI Advanced Diploma in Business Analysis (AdBA).
- National Certificate in Business Analysis (NCBA) – MICT SETA NQF6.
- Scaled Agile Framework (SAFe) training from a recognised institution (SAFe for Teams and SAFe POPM).
Preferred Certifications
Minimum Experience Level
- 8 - 10 years proven business analysis experience at a senior level on complex, enterprisewide projects.
- 2 – 3 years demonstrable working knowledge of PowerBI and management information.
- 1 - 2 years demonstrable working knowledge of Artificial Intelligence in terms of GenAI tools, ML concepts, governance, prompt engineering, building models, etc.
- Must have Financial Services experience, preferably a Bank (Advantageous experience - not a disqualifier)
- 5 - 8 years Agile project experience.
- Proven track record of managing business analysis practice capabilities.
- Proven track record of creating and presenting business analysis training.
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Job Purpose
- We are seeking a highly skilled Senior Ab Initio Developer with extensive experience in designing, developing, and implementing Data Integration solutions using Ab Initio.
- The ideal candidate will play a key role in designing, collaborating and building data integration processes across our enterprise data platforms, ensuring high performance, scalability, and reliability.
Job Responsibilities
- Lead the design and development of complex ETL workflows using Ab Initio GDE, Conduct>It and the EME.
- Work closely with data architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.
- Optimize existing Ab Initio applications for performance, scalability, and maintainability.
- Ensure data quality, integrity, and consistency across systems and processes.
- Provide mentorship and technical guidance to junior developers.
- Troubleshoot production issues and provide timely resolutions.
- Participate in code reviews, testing, and deployment of data integration solutions.
- Develop documentation, including data flow diagrams, technical specifications, and best practices.
- Stay up to date with data engineering trends and Ab Initio product enhancements.
Essential Qualifications - NQF Level
- Diploma
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor’s degree in computer science, Engineering, Information Systems, or related field
- Experience with cloud-based data platforms (AWS, Azure, GCP).
- Exposure to CI/CD pipelines and version control systems (Git, SVN).
- Knowledge of Agile/Scrum methodologies.
Minimum Experience Level
- 5-8+ years of hands-on experience in Ab Initio development.
- Proficient in Ab Initio components: GDE, EME, Conduct>It, BRE, Metadata Hub, and Continuous Flows
- Strong experience with relational databases (Postgres, MS SQL Server, DB2).
- Experience with real-time APIs (Exposing a graph as an API, Continuous Flows)
- Knowledge of data warehousing concepts, ETL design patterns, and data modelling.
- Experience with Unix/Linux shell scripting and job scheduling tools (e.g., Autosys, Control-M).
- Familiarity with big data platforms (Hadoop, Spark) is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities
Technical / Professional Knowledge
- Strategic planning
- Performance management
- Staff resource planning
- Employee training/development
- Agile Concepts
- Data analysis
- Change management
- Principles of project management
- Business writing skills
- Client Service Management
- Software Development
- Disaster Recovery & Business continuity standards
- Architecture Modeling
- Data modelling tool
- Engineering
Method of Application
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