Job Vacancies at Pedros Flame Grilled Chicken

Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• The Chicken Prepper is responsible for preparing, marinating, and breading chicken according to standards and procedures. This role ensures that all chicken products meet quality, hygiene, and food safety requirements while supporting smooth kitchen operations.

Duties & Responsibilities

• Prepare, clean, cut, and portion chicken according to specifications.
• Marinate, season, and bread chicken following recipe and procedures.
• Maintain the highest standards of hygiene and food safety when handling raw chicken.
• Check chicken for freshness and quality before preparation.
• Rotate stock using FIFO (First In, First Out) to ensure freshness and reduce waste.
• Store raw chicken safely at correct temperatures.
• Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
• Support kitchen operations by assisting cooks and other team members during busy periods.
• Follow operational standards, policies, and health and safety regulations.
• Report stock shortages, equipment issues, or food safety concerns to the supervisor/manager.

Desired Experience & Qualification

• Previous experience in food preparation or kitchen work (advantageous).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Requirements

• Previous experience in food preparation or kitchen work (advantageous but not essential).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays

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Purpose

• Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

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Purpose

• Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.

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Purpose

• Ensure efficient kitchen operations through accurate food preparation and ingredient management.

Key Responsibilities

• Prepare ingredients (cutting, marinating, portioning, weighing).
• Follow standard recipes and preparation procedures.
• Ensure correct storage and labelling of food items.
• Maintain cleanliness of preparation areas and equipment.
• Monitor stock levels and report shortages.
• Assist grillers and cooks when required.
• Conduct daily cleaning and sanitation tasks.
• Support waste reduction initiatives.
• Comply with food safety regulations.

Competencies Required

• Organisational skills
• Manual dexterity
• Hygiene awareness
• Instruction-following ability
• Consistency
• Physical stamina
• Teamwork
• Attention to detail

Requirements

• Basic kitchen experience advantageous.
• Understanding of hygiene standards.
• Ability to work long hours when required.