Senior Business Analyst at Sybrin Limited

Autonomy

• Works under broad direction. Work is often self-initiated.
• Is fully responsible for meeting allocated technical and/or project/supervisory objectives.
• Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities.
   

Knowledge

• Professionals - Possesses and applies advanced in-depth knowledge, skills and experience of own Discipline through degree/certification or equivalent work experience.
• Has broad knowledge of related disciplines to completion of complex/significant assignments.
• Contributes to process/solution improvements.
• Well-developed leadership qualities.
• Is fully familiar with recognized industry bodies of knowledge both generic and specific.
• Actively seeks out new knowledge for own personal development and the mentoring or coaching of others.
• Develops a wider breadth of knowledge across the industry or business.
• Applies knowledge to help to define the standards which others will apply.
   

Responsibilities And Competencies
Business Analysis

• Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change.
• Selects, adopts and adapts appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Collaborates with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies.
• Prepares business cases which define potential benefits, options for achieving these benefits through the development of new or changed processes, and associated business risks

Requirements definition and management

• Plans and drives scoping, requirements definition and prioritization activities for large, complex initiatives.
• Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders.
• Negotiates with stakeholders to manage competing priorities and conflicts.
• Establishes requirements baselines.
• Ensures changes to requirements are investigated and managed.
• Contributes to the development of organizational methods and standards.

Consultancy

• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
• Identifies, evaluates and recommends options, implementing if required.
• Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements.
• Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.

Business process improvement

• Analyses and designs business processes; identifies alternative solutions to exploit new technologies and automation.
• Develops graphical representations of business processes to facilitate understanding and decision making.
• Assesses the feasibility of business process changes and recommends new approaches.
• Manages the execution of business process improvements.
• Selects, tailors and implements business process improvement methods and tools at programme, project and team level in line with agreed standards.
• Contributes to the definition of organizational policies, standards, and guidelines for business process improvement.

Professional Competencies

• Demonstrates leadership. Communicates effectively, both formally and informally.
• Facilitates collaboration between stakeholders who have diverse objectives.
• Analyses, designs, plans, executes and evaluates work to time, cost and quality targets.
• Analyses requirements and advises on scope and options for continuous operational improvement. Takes all requirements into account when making proposals.
• Demonstrates creativity, innovation and ethical thinking in applying solutions for the benefit of the customer/stakeholder
• Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives.
• Maintains an awareness of developments in the industry.
• Takes initiative to keep skills up to date.
• Mentors colleagues.
• Assesses and evaluates risk.
• Proactively ensures security is appropriately addressed within their area by self and others.
• Engages or works with security specialists as necessary.
• Contributes to the security culture of the organization.

Complexity

• Variety: Responsible for monitoring, measuring, adopting and adapting processes, tools and techniques to perform extensive range of complex, professional work tasks. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts.
• Difficulty: Work on complex programs/scripts, business and use cases, process and system documentation and system design, workflow and document management. Tasks are difficult and challenging,
• Understands the relationship between own specialism and wider customer/organizational requirements.

Relational Impact

• Influences organization, customers, suppliers, partners and peers on the contribution of own specialism.
• Builds appropriate and effective business relationships.
• Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget.
• Has significant influence over the allocation and management of resources appropriate to given assignments.
• Leads on user/customer collaboration throughout all stages of work.
• Ensures users’ needs are met consistently through each work stage.