Senior Claims Assessor at LegalWise

LegalWise seeks to employ a Senior Claims Assessor who will achieve optimal customer satisfaction through the rendering of excellent service to attorneys and members by accurately processing request for indemnity in terms of the LegalWise policy, procedure and tariff, as well as ensuring that internal quality standards are met.

You will be responsible for:

• Render claims, policy application and general legal advice
• Administer claims files (discharging company policy obligations in accordance with service levels)
• Liaise with attorneys and branches
• General administration duties, e.g. diarising of files, drafting correspondence, perusing incoming correspondence
• General branch duties as requested
• Prepare reports when required
• Manage claims hub staff, including performance assessment and development
• Assist with ad hoc tasks as and when required.

Qualificat ions and experience required:

• Completed LLB Degree
• Minimum of 3 years legal experience
• Previous claims experience advantageous
• Tariff knowledge
• Taxation experience
• Computer literate: proficient in MS Office (Word, Excel & Outlook)

Skills and competencies required:

• Strong customer services orientation and good consultation skills
• Excellent communication skills with the ability to liaise professionally at all levels
• Leadership skills with the ability to talk in front of groups of people
• Good administration skills including excellent time management skills
• Good problem solving and negotiation skills
• Ability to work independently as part of a team
• Able to work under pressure

Other requirements:

• Must relocate on own cost.
• ITC/criminal check will be a requirement.
• Applicable Psychometric assessment/s will be a requirement.
• Applicable Policy and Claims Application test may be required.
• Must have valid driver’s license and own reliable transport.