Senior Clerk: Client Service Center (Durban) (Kwazulu Natal) at AVBOB South Africa

Description

• We are looking for a customer- centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within agreed time standards.
• You will be working for a well-established company that is over 100 years old with strong values.  An organization that values employee development and rewards excellent performance.

RESPONSIBILITIES  INCLUDE: 

• Financial and Administrative Tasks
• Handling of Petty Cash
• Handle all fraud allegations/complaints
• Monthly and weekly statistics report writing
• Attend to administrative tasks as and when requested to do so by the Department Head
• System Maintenance
• Reports and Statistics
• Risk Management
• Cash Claims
• Funeral Arrangements
• New Policies

Requirements

QUALIFICATIONS REQUIRED FOR  THE POSITION:

• Matric (Grade 12)
• Category B FAIS Accredited
• Clear ITC credit record
• Clear criminal record
• Where the consultant is not yet accredited, they need to be working under supervision with the appropriate contact in place and under supervision of an accredited Key Individual

QUALIFICATIONS  REQUIRED  FOR  THE  POSITION:

• Marketing experience
• Computer literate and must be able to work under pressure
• Good communication skills (English and two African languages)
• Should be client friendly and service orientated 
• Listening and problem-solving skills
• 1-2 Years life assurance, preferably in policy maintenance/client services environment
• 1-2 Years administrative experience
• AVBOB Production system will be an advantage

SKILLS REQUIRED FOR THE POSITION:

• Good communication, administration and time management skills