Senior Development Manager at Nedbank

Job Purpose

To manage the deliverables and development of software and/or maintenance; taking end-to-end enterprise ownership to address client requirements in line with Nedbank Business and Information Technology strategy.

Job Responsibilities

• Product Strategy (per value stream):

  • Product Vision

  • Product Definition

  • Product Roadmap

  • Execution Plan to realise Product Roadmap (sequencing & prioritisation)

  • Product Budget / Funding / AJTP Billing

  • Product Resourcing

  • Product Operating Structure (Core Team / #Onion)

• Product Health: (Run the Business)

  • Operational Stability

  • Operational Sustainability

  • Utilisation

  • Usability

  • Scalability

  • Performance

  • Operating Cost

  • Continuous Improvement

  • Monitoring, Measuring, and actioning issues (focus on proactiveness)

  • Competitiveness

• Product Innovation: (Change the Business)

  • Management of common backlog

  • Reusability

  • Consumption of Patterns / Standards / Guidelines

  • Honouring of commitments

  • Managing contention / dependencies

  • Resourcing (Permanent Staff, Augmentation, and Service Vendors)

  • High Quality solutions

  • Scalability to meet demand.

  • Cost of Innovation

• Product CoE:

  • Custodians of Nedbank IP / Knowledge

  • Ownership and development of Patterns / Standards / Guidelines

  • Ownership of Frameworks

  • Development of sample code snippets

  • Certification of resources

  • Governance

Additional Accountabilities:

Responsible for line management activities including but not limited to:
 - resource allocation
- resource capacity
- resource performance management
 

• Deliverables are tracked in JIRA and Confluence

• Timeous and accurate communication to stakeholders

• Correct resources are assigned to roles

• Detailed handovers are completed when resources leave or swap out

• Ensure resources are up to speed with tech before they are assigned

• Provide required capacity

• Reduced technical debt by ensuring Enterprise Architectural alignment

• Responsible for overall technical delivery

• Solves technical issues with the team and leads design and execution of the architecture.

• Has a range of responsibilities from shaping, implementing and leading delivery of strategic solutions ensuring that the customer stays on the leading edge of technology.

• Generates innovative approaches and solutions to complex issues.

• Participates in Agile engineering practices and give guidance in various software and web development technologies to rapidly develop creative and efficient solutions that enhance customer, business partners and employee experience.

• Encourages team members to craft clear user stories, design tests for prototypes and solutions, and continuously deliver product enhancements.

• Liaises with other teams to identify common deliverables and dependencies.

• Works closely with Product owner and team members to identify and socialise product and delivery risks.

• Ensures that the solution complies with organisational standards and policies.

• Deliver business value as per customer expectations

• Delivered within business expected timeframes

• Deliverables are tracked in JIRA and Confluence

• Delivered sustainable business solutions without causing system instability

• Timeous and accurate communication to stakeholders

• Response times to SEVS - Time to resolution

• Response times to focus sessions - time to resolution

• Reduction in IM's and system outages as a result of change.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Post-Matric degree in Information Technology or Business Management

Certificate: Management Development , Advanced Diplomas/National 1st Degrees

Type of Exposure

• Achieved Client and Relationship Results

• Achieved Management and Process Results

• Built a high performance culture

• Designed Workforce Planning Solutions

• Developed and Implemented Communications Strategy

• Improved processes and culture

Minimum Experience Level

• 10 - 15 years’ experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role

Technical / Professional Knowledge

• Budgeting

• Business administration and management

• Change management

• Client service management

• Diversity management

• Employee training/development

• Financial Accounting Principles

• Governance, Risk and Controls

• Operations planning

• Principles of project management

• Relevant regulatory knowledge

• Service level agreements

• Staff resource planning

• Strategic planning

• Business writing skills

• Management information and reporting principles, tools and mechanisms

• System Development Life cycle(SDLC)

• ITIL

• IT Architecture

• General Communication Skills

• Joint application development

• Organisational structure

• IT Assets management processes

Behavioural Competencies

• Aligning Performance for Success

• Earning Trust

• Customer Focus

• Guiding Team Success

• Building Talent

• Driving for Results

• Planning and Organizing