Senior DevOps Engineer at Metropolitan

Role Purpose    
Developing automated solutions for operational aspects such as on-call monitoring, disaster response, while complementing continuously delivery and infrastructure automation. Further, responsible for availability, latency, performance, efficiency, change management, monitoring and emergency response.

Requirements    

• Relevant 3-year IT qualification or equivalent
• LPI certification
• 1+ years optional experience as a Developer, Tester or System Administrator
• 5+ years experience in a DevOps environment
• Insurance industry experience (desirable)
• Agile software development practices and tools (Atlassian, JIRA)
• Proficient with technologies used within the business (MMI-specific list)
• Minimum 1 object-oriented and 1 scripting language (PowerShell, Bash, Python)
• Linux / Unix experience
• Online version control systems (Subversion, GitHub, Bitbucket)
• Java application build processes and tools (CI/CD, including Ant, Gradle, Jenkins, and Artifactory)
• Monitoring and alerting tools (Alerta, Selenium, Prometheus, InfluxDB, Elastic Stackt, cloudwatch, cloudtrail, xray)
• Configuration management and containerisation tools (Terraform, Chef, Puppet, Salt, Ansible, Docker, Mesos or similar technologies)
• Cloud server environment administration (Amazon Web Services)
• Common data stores, both relational and NoSQL
• Knowledge of IPv4 networking, web protocols and Linux/Unix systems
• Knowledge and experience in microservices or service-oriented architectures (SOA and REST)

Duties & Responsibilities    

• Responsible for the automation, enablement, availability, performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns.
• Continuously improve observability to ensure the uptime and reliability of our applications and infrastructure.
• Comfort with frequent, incremental code testing and deployment.
• Working closely with architects and developers.
• Collaborating with the relevant developer to report, troubleshoot, and repair operational issues and performing and automating software deployments.
• Create / use infrastructure for implementing, administering cloud services and deployments.
• Monitor infrastructure and services to maximise uptime.
• Troubleshoot and help to resolve production issues to ensure systems and devices run smoothly.
• Identify ideas to improve system performance, best practises, cost effectiveness of services and impact availability.
• Work with DevOps Manager and team members to develop accurate work estimates on work packages.
• Liaise with foundation, database and platform Subject Matter Experts to automate installations and enhance the monitoring and maintenance of their disciplines.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.
• Contribute to the financial planning process within area.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Communication skills
• Problem-solving skills
• Interpersonal skills
• Critical thinking
• Business acumen
• Planning and Organising